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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2291 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,291 reviews
  • Rated 2 out of 5 stars

    ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks like a good product but mine will not dry my dishes nor does it drain all the way sometimes maybe i am doing something wrong but i have read the manual and still cant get it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Flerle, We understand your concerns and to further assist I'm providing these links with information to resolve the issue.
      1.  https://bit.ly/2LEpsqR for dishes not drying.
      2.  https://bit.ly/2wNTbf9 for dishwasher not draining.
      Thank you for being a part of the Samsung family! ^Shifa Samsung

  • Rated 5 out of 5 stars

    Samsung didhwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This diswasher matches eith rest of stainless steel appliances I see rack has too small places Can not put big dinner bowls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average at best. Replaced another Samsung that failed after 5 years and it appears to e quality has gotten worse than when I bought the last one. Works great but looks and feels cheap. Also the anti fingerprint coating just makes it harder to clean

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ADUB! Thank you for taking the time to leave your feedback regarding the dishwasher. We are happy to hear that it is meeting cleaning needs. If you ever need our assistance, please feel free to reach out to us via any of the following:

      Facebook Messenger:  http://m.me/samsungsupport
      Twitter:  https://twitter.com/messages/compose? recipient_id=18768513 using the following ticket number: 1143696648

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Great looking dishwasher!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this dishwasher on 8/30 and it arrived on time and without damage. Overall, this dishwasher looks great. The controls are on the top of the door which will take some getting used to. After plenty of use, lll be sure to update this review!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and runs good but doesn’t dry the dishes very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice finish and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to my friends, for the price it’s worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, streamlined, works well, could be quieter, but OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dull stainless color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless color is a bit off. It’s a lighter duller silver than the other Samsung stainless appliances we purchased. Just weird that it doesn’t match.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dish washer worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is good on quality it’s match the price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design, good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nothing special but it gets the job done at this price point. Dishes are typically dry and spot free.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that you've found the perfect dishwasher for your home. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! And I was told that it would be difficult with having hard water, not with the right solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Was the right price color and size we were looking for. Don't regret the purchase. However it does have issues draining all the water sometimes. I dont know if it is and issue with this particular model?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Fits Like a Glove!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This matching dishwasher (goes with my new refrigerator, stove and microwave hood) is seriously the best dishwasher I've ever owned & it fit into the existing spot so picture perfectly! Could not be happier with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly lead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of your representative everything was great! Will always use this program in the future

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so much

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this appliance to match several other Samsung appliances in my kitchen (frig. stove and microwave). Of the three, this is the most disappointing. The installer talked me into drilling the drain hole higher then the previous one explaining there would likely be no backwash when draining and just the opposite has occurred. It's never dry inside. After a few months, I've also noticed a cloudiness on my glasses, I did not have before. Sound levels are not terribly loud but neither is it a quiet machine. I would advise potential purchasers to spend more to get more and beware of installers instructions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I understand your frustrations and I would love to help you get the best performance out of your dishwasher. Samsung dishwashers use condensing dry technology. This means that the water gets hot and turns into steam, then when things cool down again the water droplets forms on the walls of the dishwasher. To improve the drying performance open the door within 1 hour of the cycle's completion. I am including a link to a troubleshooting guide to support your concerns on the dishes (https://bit.ly/3k1o6s9). Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quick delivery. Nice color and space inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, fair-priced dishwasher, efficient install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fair-priced dishwasher, efficient install. We had limited height requirement. This unit fit. Works fine and unlike many Samsung models, it has heated dry option. Thank you Best buy for the fair price and efficient delivery/install.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's always nice when you can find what you need at the right price. Thanks for choosing Samsung, Arizonahouse! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Dish washer is beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher. Loved the service at the store. Especially loved the 2 young men that did the install. Very professional and down to earth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was delayed substantially (from 12-2 until 8:30 - 9:30?) Individuals involved however, kept us informed and eventually they showed up. They were polite, apologetic, and extremely professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst appliance I have ever owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher worked fine for us for a year. After that (conveniently immediately after the warranty was up) the inlet valve failed and started leaking. After some searching I found many others that had this same problem, most of whom had it show up very shortly after the warranty expired. After getting the faulty part fixed it worked fine again for a few months until the "over level water sensor" also stopped working. Again I searched online only to find (surprise, surprise) that this is another issue that several other people have reported encountering. The dishwasher now constantly thinks that there is too much water inside it which causes it to immediately stop the cycle, at which point the only option is to turn it off. This machine may look sleek but it's just a hastily assembled bundle of cheap, low quality components wrapped in a shiny silver package. You may think you're getting a good deal for $500 but you're going to spend an additional $500 on repairs before you've even owned it for two years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Adam,
      I see you are needing assistance with your Samsung Dishwasher showing an error code and realize your experience has been less than ideal. I would love the opportunity to chat and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143021562. We thank you for being a part of the Samsung family. ^Brad Samsung