Customer Ratings & Reviews
- Model:
- DW80R2031UG
- SKU:
- 6450805
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
Don't Expect Assistance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the worst experience. The heat dry on my dishwasher doesn't eork. Over the years I have spent tens of thousands of dollars at best buy. I recently purchased a new set of kitchen appliances and the process has been terrible from install to trying to get someone out to look at the quality of the installation. My floor counters and island have all been damaged and I realized this after the installers left. Not to mention the install team is outsourced and the language barrier has been difficult by the 3 teams that came out on separate days for deliveries and installs. I call the "total tech" support line which I paid for and questits worth and get an outsourced call center from overseas that transfer me to anyone at a corporate office or store. I'm considering never purchasing from here again. I get better customer service from Amazon. I'm sure there is an appliance store that would do much better as well. I'm too busy with life to drive 24 minutes to talk to someone at Beat Buy everytime I want to inquire about my purchases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
A very good experience!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saad was extremely helpful and found the right dishwasher to fit our needs. He extend the facility to hold the product at the store giving us time to arrange for pickup and delivery.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Samsung diswasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ecellent, easy to operate and clean, and very quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you so much for taking the time to send this review! Everyone here at Samsung is excited to know that our clients love the product.
Let us send you a guide that may be useful for you when using the dishwasher.
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
To assist you further with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145375458) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Good looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use yet but it looks user friendly
I would recommend this to a friendGood dishwasher for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit louder than we expected but does a good job.
I would recommend this to a friendThe WORSE!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute WORST dishwasher I have ever purchased! I bought this dishwasher September 2019(New) two months later it broke. Geek squad made “repairs” and it worked fine for another two months. In January 2020 it stop working again. Same exact issue. In which it was “repaired” again. End of March 2020 same issue. Being that we are in the middle of a “pandemic” I was unable to have it repair at that time. We are in August 2020 with our third repair scheduled for this weekend. For about a year now we have asked for an exchange/replacement/half credit to buy a new dishwasher that is NOT Samsung and have been unsuccessful. I have spoken to representatives from both Samsung and Best Buy. I’ve been given the run around. I definitely would NOT recommend this SAMSUNG dishwasher! it’s TRASH and Samsung does NOT stand behind their product. We have been without a dishwasher for about 5 months now...TRASH!!!
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the dishwasher and it seems to be working fine
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Nikki. Thank you for choosing Samsung. ^Lo
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher after our very old one finally stopped working. This dishwasher is very easy to use, it’s not complicated at all. It gets the job done and the cycles are quiet. I’m very happy with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family. We're happy to hear that this dishwasher is a great fit for you and your household. ^Lo
- Pros mentioned:Cleaning performance
Ok ish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the dishes great. Very loud so turn up the TV. Was missing all the connections that it should have come with even the hose elbow. You’ll need to make a trip to home depot. But other than that it good.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty
Worth the upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my builder upgraded dishwasher for this one. There were so many that were way more expensive and I'm halpy.i got this one! I'm a 36 year old women and I installed it myself, its not to hard.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid, it’s a great dishwasher. The only issue is that it seem as if it takes a long time to complete one cycle.
I would recommend this to a friendLove the dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit weird having to order my appliance online since you had to make an appointment to go in the store but I understood the circumstances we are in. Love all my Samsung appliances from Best Buy.
I would recommend this to a friendVery happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, free delivery and a good value. Very happy with the product.
I would recommend this to a friendDishwasher Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher Samsung was delivered on time and installed in my new home without problems. Great product. Clean dishes without leaving any soap residue. Happy with this dishwasher.
I would recommend this to a friendDefective Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective Unit, had to return it after using it twice. Unit started beeping, flashing lights and refuse to turn off without unplugging the power. Researched on youtube and find out this error is common for this particular samsung model. Heat dry also never worked. Recommend to avoid Samsung who knowingly release defective dishwashers.
No, I would not recommend this to a friendNice Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues with delivery a few times with this dishwasher, but the appliance manager was very helpful in getting the installation scheduled and following up making sure the delivery and installation went smoothly.
I would recommend this to a friendIt is ok...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is only ok. If you need a cheap replacement this is for you. However, it does not always drain and it does not always dry well. It is a little on the loud side but I knew that before I bought it. Again average dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jbclark2307,
I see that you are having some concerns with your Samsung Dishwasher not draining or drying your dishes. I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143232345. We thank you for being a part of our Samsung family. ^Brad
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks very sleek. Fits nicely to the space.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher Cleaning and drying efficiency Love the dishwasher hidden display Will recommend Love Samsung products Energy and water efficiency
I would recommend this to a friendEasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer that has it all. Easy and convenient. It saves me time rather that doing it manually.
I would recommend this to a friend