Customer Ratings & Reviews
- Model:
- DW80R2031UG
- SKU:
- 6450805
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great since with excellent noise reduction
I would recommend this to a friendSo far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this from Beat Buy as an open box item. Had two invisible dents, at least from what I was told but you really can’t see it to my 40 year old corrected vision eyes. Also, there was also a very small rust spot. But do the the non existent available if such items as this, I’ll take it and save nearly $400.
I would recommend this to a friendStove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, easy clean up and heats up good when your cooking multiple things
I would recommend this to a friendBoooo Samsung. Pain in my butt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher less than 1 year ago and have already needed to repair it 4 times. Samsung has paid for the repairs as it is within the 1 year warranty period, however it is the exact same problem every time. We are without a working dishwasher for 1-3 weeks everytime until it is repaired! It is very disappointing as we have other Samsung products and have been pleased with all of our other purchases. Spend a little more money and get a better quality product. Thumbs down for this hunk of junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were having issue with your Samsung Dishwasher. I am glad to see that our Certified Samsung Technician was able to resolve your issue. We thank you for choosing Samsung and being a part of our family. ^Brad
- Pros mentioned:Appearance, Cleaning performance
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dishwasher, beautiful and works amazing! Love it!
I would recommend this to a friend Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher looks & works great. We have used this many times for our Flips and people always love the look.
I would recommend this to a friendVery loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher but obnoxiously loud. There is no option for a silent or quiet wash. I would recommend researching other models.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be delighted to find possible solutions to fix the noise on your dishwasher, LucindaD.
When using the dishwasher, try to arrange the dishes properly. You should remove food remains such as bones, fruit seeds, etc., and any other waste, such as toothpicks, paper, etc., from the dishes as these may cause damage to the dishes, create noise, or cause the dishwasher to malfunction. Make sure as well that your dishwasher is level.
You may refer to these links:
The dishwasher is noisy; that includes a video:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Level the dishwasher:
https://www.samsung.com/us/support/answer/ANS00080768/
Dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/
Dishwasher load:
https://www.samsung.com/us/support/answer/ANS00062443/
You may also watch this complete video on properly load your dishwasher: https://www.youtube.com/watch?v=ZNbla-A9LOQ
The below link is the user manual for your model. Turn the page 10 (Flooring), page 13 (Removing the Upper Rack), page 14 (Loading the Lower and Upper Rack), and page 24 (Is too noisy) for reference: https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145779527, to help our team pull up your information.
Have a great day.
Melardo
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher still trying to figure out how to work it. Seems to stay moist inside even after heating not sure if I need to let it air out or not.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sunshine! We are happy to hear that your dishwasher is meeting your expectations. This particular unit does have a vent which is why the inside is sometimes still moist. Thank you for choosing Samsung.^Nic
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, quite and very smooth looking. Drys well and bottoms are easy to push
I would recommend this to a friendGreat dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher very quiet the door is stainless steel on the back too this is the only Samsung with heated dry.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my rental house… Geek Squad delivered and installed.
I would recommend this to a friendGreat Choice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the size and features!!! Looks great and fits with our other appliances. I thought the top control would be a pain but it's not a problem.
I would recommend this to a friendWas expecting better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better when I ordered this because i chose a more "expensive" model. My dishes do not come out dry as expected, and don't smell like they've been thoroughly washed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fizz! I have a couple things that might help. This link (https://bit.ly/2WXI6TL) can help you get the best drying performance out of the dishwasher. And this link (https://bit.ly/3aCqIrw) has all the steps you can take when your dishes aren't getting quite clean enough. ^Jecca
Good stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love the songs and sleekness. Couldn’t figure out how to connect to SmartThings app, it always says error.
I would recommend this to a friendSeems fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it much. The wash process is quite long so I have been hand washing. But when I have used it it seems to be working fine. Delivery was a totally smooth transaction too, the men were very nice and worked with precision and speed.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know what you think of the dishwasher, rfrag9404! ^Jecca
Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. After a year, it stop making the alert noises when you turn it on and start.
I would recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your dishwasher. We want to speak to you directly to support your unit's alert chime.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146567305, to help our team pull up your information when you message us.
Have a great day.
-John
New dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best Buy has always been great to me. Thank you
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the money. I installed it in the in-law apartment I built in my basement. Happy with the purchase
I would recommend this to a friendcool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was installed professionally works great satisfy with appliance and everything else
I would recommend this to a friendBasic as they come
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is basic as they come. Very nice on the inside and the look is very modern. It doesn’t clean the dishes well. You don’t have many options only 3 to be exact. Spend an extra hundred or so and get a better option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Aah07! If you're still not satisfied with the cleaning performance of the dishwasher, then I recommend following the steps in this link: https://bit.ly/2H11ycx. ^Jecca