Customer Ratings & Reviews
- Model:
- DW80R2031UG
- SKU:
- 6450805
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
A waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this dishwasher and have only been able to successfully wash two loads. The Express 60 lights keeps blinking. I researched this error code and tried to troubleshoot the issue (I even had two different technicians come out and look at it) and the issue is still not resolved. I recently discovered that if I only use the top rack the dishwasher works perfectly fine, ugh, this is so frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'd like to help with this, Tres! If you'd like, you can reference ticket number 1142485716, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Dish washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. The delivery man explained the best soap to use and made sure that everything was working great
I would recommend this to a friendMothers Day Gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my mother loved it.! Wouldn’t mind buying another one.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. The only issue is the water supply is attached the the rear of the dishwasher. It is difficult to assess a leak once the unit is installed.
I would recommend this to a friendRETURNED ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ITEM WAS RETURNED PREFER THE OPERATING BUTTONS TO BE ON FRONT OF DISHWASHER..THIS ONE BUTTON'S IS ON TOP ON DOOR...WHICH IS HID UNDER SINK TOP WHERE DISHWASHER IS INSTALLED
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are times where my dishes are still dirty after running a wash cycle that lasts FOREVER.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to find pleasure in washing the dishes, ElizabethY. Let's go ahead and help you with your dishwasher.
Here are some steps to take if your dishwasher is taking too long to finish the cycle and, at the same time, not cleaning the dishes. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung dishwasher does not dry dishes :
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Samsung dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146494393, to help our team pull up your information when you message us.
Have a great day.
-John
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales reps in store and excellent installer. He went above and beyond
I would recommend this to a friendDisappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five repair visits within 18 months. Replaced main panel and drain pump and still repeated error codes and failed to work. I have now replaced this lemon. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is showing an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147969021) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the price the brand and it’s a really nice dishwasher
I would recommend this to a friendWaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase in Nov 2022 install Dec 2022 never worked waiting for replacement already January 2023
I would recommend this to a friendBrand response from Samsung
Posted .Having the best experience using a Samsung dishwasher is our priority, GloriaO. We're here to help by providing a link that can help us with our unit.
When your dishwasher doesn't turn on, it could be nothing to fret about. It could just be a tripped circuit breaker or a switch that needs to be flipped.
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145328814) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
CG123
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. Its loading is very well designed.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Wahes but No DRYING!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher does not dry the dishes at all!! The 10-year-old dishwasher that I replaced with this dishwasher dried better than this. I'm very disappointed!! I suppose I will have to endure the entire process of missing work, waiting for the item to arrive, and the installation process itself all over again if indeed Best Buy replaced it with a same dishwasher that it just the same. the problem must be with the model itself. very frustrating.
No, I would not recommend this to a friend Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher has a lot of storage space I would recommend this
I would recommend this to a friendSpacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it, love it. The thing I like the most about is the upper rack is specious so I can put big utensils on top rack.
I would recommend this to a friendMy dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher it meets my needs so well.
I would recommend this to a friendgreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this dishwasher for about a month now and it works great!
I would recommend this to a friendDishes are never dry!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed in this dishwasher, it never dries the dishes even on the heat setting. It gets them clean enough, which is why I give it two stars but I wish I had my ancient old dishwasher back that did a much better job! Once I get over being super annoyed I'll have to buy a new one - again - so that I don't have to pull open and let everything finish air drying after it runs with the "heated dry" cycle. It also smells really musty and gross even when it was BAND NEW, I'm assuming because it never dries so am always keeping the door open to air out. So annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dishwasher not drying your dishes and I would like to offer you our best practices to provide you with the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work awesome...great price...highly recomment the product
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great. Salesman was very knowledgeable about the items.
I would recommend this to a friendEasy online shopping experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to navigate the shopping site. Searches and compares both very efficient. Bestbuy also carries very large inventories.
I would recommend this to a friendBrand response from Samsung
Posted .Hello PMshopper! We appreciate your feedback, continued support and choosing Samsung! ^Nic