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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2291 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,291 reviews
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! This dishwasher is super good Excelente quality and looks amazing We highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T DO IT.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the dishwasher on June 3. It sat in an empty house for 60 days. New tenant called said she used it twice and the third time it refused to drain, drain pump apparently bad. Called BB with my brand new TotalTech account on Wednesday, August 30. Promised an appointment on this morning, Friday, Sept. 1. No one called or anything. Called BB at 2:00 PM. They have no record at all of the appointment and the earliest they can get to it is next Wednesday. Mad tenant...mad landlord (me). Am now calling around on a Labor Day weekend, trying to get someone to work on a NEW Samsung dishwasher. What they say is right...Samsung appliances are crap. TotalTech got me NOTHING. I'll update if and when we get this mess resolved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi austinsho,

      Suppose you need more assistance with the dishwasher after the repair of the unit. Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146238201) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 1 out of 5 stars

    Hire a dishwasher while this one is broken.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran great for a couple months. Bought back in July of 2021. Water discharge has failed twice now. It is towards the end of October 2021. Calling customer service yet again and I'm without a dishwasher for another 2 weeks... Thanks for nothing Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi XACIREMAX! Thank you for taking the time to leave your feedback and share your experience. I understand that your unit is not working correctly. We are happy to hear that you have contacted us and are on your way to having the unit work as designed.

      If you happen to need further assistance after the repair, we can be reached via any of the following using ticket number: 1143823510
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional job. Liked everything about the job well done.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 2530! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my In-laws and it works great. Universal size. Great warranty. Overall great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep smudges off, noisy, inside status wet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the way it gets the dishes super clean and very dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam wash cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher does a very good job. I especially like the steam wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is stainless steal. It’s perfect for this amount of money. Best Buy installation team was great!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price, Great Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher was priced right and it came highly rated for quality and appearance. Very happy so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service I have not hooked the appliance up but I sure it will okay it has went of sale since I bought however I didn't email you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it together with the rest of the kitchen appliances to upgrade my kitchen. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen. The top controls give it a clean look. No complaint about how it washes the dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for a flip so we can’t tell you how quiet it is. We do have other Samsung appliances and we love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was great with awesome quality and definitely would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Loved dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved design and on great price from Bestbuy. All features are easy to use and washing is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died 1.5 years later. Warranty is only 1 year, so there you go.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.

      Here is a link for troubleshooting steps for your dishwasher that has no power; kindly click the embedded words.

      Samsung dishwasher does not turn on.
      https://www.samsung.com/us/support/troubleshooting/TSG01001914/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148004410) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept my Bose. I thought it was too complicated at first but it works well and I am satisfied with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking only after 3 times of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer installed 8 days ago, and I used 3 times. I suspected why there was plenty of water on the bottom after drying. Finally today at the 4th use, my kitchen floor was so flooded. It was leaking but I had let it run to see more leakage. I stopped the machine and tried several times to cancel & drain. It didn't work, but "normal" light was blinking. I powered off but the "normal" blinking never disappeared. I tried to contact with BestBuy, but it was literally impossible. Only "robots" answered and directed me to next, next.... Who is responsible for this leakage???? I am dying to speak with "human being".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Item for my Daughter new apartment hope she likes and enjoy her new dishwasher.

    I would recommend this to a friend