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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2291 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,291 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well only wish it would have come with a power cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Made a very nice addition to my new kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low to the ground. Constantly wiping fingerprints off the stainless steel.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your thoughts on this dishwasher, Lwatkins! Samsung is always appreciative of valuable feedback like yours. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher , highly recommend this product!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to buy the installation kits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t come with the elbow, you have to bou the installation kits if you want to install it yourself.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rich,

      Thank you for bringing this to our attention.
      I'm so sorry for having some problems with your
      Samsung - 24" Top Control Built-In Dishwasher - Stainless steel
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.

      To troubleshoot your concern here are links that might help you.

      Installation Guide
      https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf

      User Manual
      https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf

      In case you have any other concerns you may reach us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144522140

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 1 out of 5 stars

    Samsung has a poor reputation for a reason

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years and two years old….leaking. Appliance tech couldn’t find the source in two visits. Looks great and runs nice but LEAKS. It was the replacement for a four year old Samsung that could not be fixed. We purchased a Samsung suite of appliances and the microwave was repaired three times and then replaced….fridge has been repaired twice. I would never ever buy Samsung again. Going with Bosch today.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ValerieV.

      Thank you for choosing Samsung for your dishwashing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Looks sleek and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift and she raves about how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOKS GREAT IN MY KITCHEN.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT BUY AND GOOD LOOKS.ALL YOU NEED TO WASH DISHES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher for exceptional price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price from Best Buy. The representative was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung - 24" Top Control Built-In Dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, exactly as shown. Love the stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but hoping it works as described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start it off, the dishwasher does not dry very well. Besides that the trays where you would put plates are very flimsy and bend easily. Just not as impressed as I thought I would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using it for 6 months now. It’s great to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i think it was the best purchse of the yeat!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry the dishes. You have to reset the settings every time & the drying function hardly works. The dishes are dripping wet when finished. Such a disappointment compared to my Bosch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for not a huge amount of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on price satisfied with purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and beautiful shape fits perfect I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this appliance group for my flip homes and they work great.

    I would recommend this to a friend