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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2291 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Dishwasher's excellent cleaning performance and quiet operation as major strengths. Many appreciate its ease of use, stylish appearance, and good value for the price. Positive feedback also highlights the dishwasher's spacious capacity and fingerprint-resistant finish. While some found the interior size slightly smaller than expected, the overwhelmingly positive reviews point to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,291 reviews
  • Rated 2 out of 5 stars

    Doesn’t clean

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was a Samsung. I know they have great products but this was not one of them. My dishes do not get clean and they don’t get dry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.

      Suppose your dishwasher is not cleaning and drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.

      The dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      The Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146520444, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Goid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a Samsung dishwater. Cleans good low noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I totally recommend!! Greatest great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fully clean dishes and trays are awkwardly placed. Disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your concerns and we are here to help. I am including a helpful link to a troubleshooting guide to support your concerns on the dishes not getting clean (https://bit.ly/36jSSHI). In addition, here is a link to assist you with loading the dishwasher (https://bit.ly/3clvxJK). We thank you for choosing Samsung for your home! ^Lena Samsung

  • Rated 5 out of 5 stars

    GREAT DEAL!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said GREAT DEAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is awesome I would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, installation and overall buying experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that great of a dishwasher. Had to return and purchase the next level up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, love the features. Got a great deal too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but is honestly a bit smaller than I expected

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI Bscales! Thank you for your feedback and for choosing Samsung. ^Nic Samsung

  • Rated 2 out of 5 stars

    warranty is impossible to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy Samsung. They make it difficult to get your warranty. Their website is a maze and the customer support is terrible and you get sent to different departments across the us and the web and no one knows what they are talking about.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I can help clear this concern up for you. Samsung provides you a warranty based on your purchased date. We are able to update that at any time as long as you keep your Bill of Sale from Best Buy. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a great product I have had it a week now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher with great features for the cost!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great that you're so happy with this dishwasher, Rogueone! Thanks for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for new house. I live their bundle deal too

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Anna, for letting Samsung be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung Stainless Steel Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and exceeded all of my expectations. ☆☆☆☆☆

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the dishwasher is working great. We love the black stainless steel. The heat dry did not dry the dishes, they were still covered in water. Definitely use jetdry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, relatively easy to install. Cleans thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek and quiet design. Great dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful & quiet! It matches the refrigerator perfectly. Can't wait to get the matching stove & microwave.

    I would recommend this to a friend