Customer Ratings & Reviews
- Model:
- DW80R2031US
- |
- SKU:
- 6336699
Customer reviews
Rating 4.1 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Was expecting a little more but got it for a great price.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very Quiet Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is extremely quiet. Works well in an open kitchen/livingroom floor plan.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's quiet and nice looking. Doesn't consistently clean as well as I'd like though.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Aev0303! Thank you for your feed back . I have provided a link that will be helpful in getting better cleaning results
http://bit.ly/2YcUBMo
^ Nic
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Good purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had so many issues with the precious unit and glad we purchased this one- its quiet and the filter is easy to access and clean. Great quality for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great I have a condo for rent and the renters dishwasher broke on them so I replaced it with this one and wow they loved it fit snug and everything!! Easy build no hassle no struggles either
I would recommend this to a friend Rated 4 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dish washer, easy to install, good quality, I would recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, works excellent came in ready easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Aoajsjs! Thank you for your positive feedback and choosing Samsung. ^Nic
- Cons mentioned:Reliability
Rated 1 out of 5 stars
5th service call
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 24" Top Control Built-In Dishwasher, and unfortunately, my experience has been less than satisfactory. Within just nine months of ownership, I've had to schedule service calls not once, not twice, but four times already, and I'm currently awaiting my fifth. The repeated issues I've encountered are deeply concerning. The laundry list of failures includes the pump, heater, and circuit board, all of which have malfunctioned at various points. This ongoing saga has not only been inconvenient but also a significant disappointment given the initial expectations I had for a reputable brand like Samsung. While the dishwasher's design and features may seem appealing, the constant need for service and the unreliability of its core components have left me frustrated and dissatisfied. I strongly advise potential buyers to consider investing a little more in a higher-quality unit from a different brand. In the long run, it may save you the headache of frequent breakdowns and the inconvenience of multiple service calls. In conclusion, my experience with the Samsung dishwasher has been far from ideal, and I cannot recommend this particular model based on its performance and reliability issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I know how indeed frustrating your overall experience has been. Allow us to extend our assistance and get you the help you need, Bruce.
We would love to speak to you directly so we can better assist you with your dishwasher. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146930403, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans the dishes, but does not dry them, despite having "heat dry" as a setting option. It is much louder than the sales person said it was going to be and when it is on the drying setting, it makes this high pitched humming sound. When it is done, the dishes are still covered with water, the inside of the dishwasher looks like someone sprayed it with a hose and closed it. We bought this sight unseen because there were not many choices in store that were in stock. The price was great, and it had the adjustable top rack we wanted. We were told the inside was all stainless except for the base, but it turns out the only the door appears to be stainless. I would not recommend this dishwasher. Spend a little bit more and buy a quieter one that will really dry your dishes as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I understand your frustrations on your dishwasher and I am here to help ease them. We are continually improving the quality of our products and your feedback is important to us. Samsung dishwashers use condensing dry technology. I am including a link to a troubleshooting guide to assist you with getting the best drying performance out of your dishwasher (https://bit.ly/3CeEyi4). In addition, here is a link to support your concerns on the noise (https://bit.ly/3jmkAcB). If you have any further questions or concerns, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574380) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Cons mentioned:Rack design
Rated 3 out of 5 stars
Cheap and you can tell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes do not fit right in the layout... weird stops prevent you from using some of the space and a few of the guides were bent and forced out side the storage area- finally figured out how to bend and out back into the area to stop preventing ability to use last plate holder on right side.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there KatMac,
I see that you are having some concerns with loading your Samsung Dishwasher. I would like to offer some helpful information on the best ways to load you machine. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Price
Rated 4 out of 5 stars
Works Well. Good Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but far from the worst. For the price this was a solid choice.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Pleased so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a medium-priced dishwasher to match our other stainless appliances. It's still fairly new but pleased with the look and efficiency. And surprised that it's quieter than expected!
I would recommend this to a friend Rated 4 out of 5 stars
Good Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine itself is quiet, which is good - but the key pad isn't very touch sensitive and sensor isn't very loud, so it's hard to tell if it responded to the selected cycle. Overall, does a good job but you MUST use the Finish product or you'll have spotty glasses. The inside is both plastic and stainless, had I known, I would have ordered a different one. Not a bad product
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to remove old dish washer and replace with this one. Easy to follow instructions. Though it did not make sure to mention to check if garbage disposal hose insert is open. It easy to open, just push some force to create the open inside.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
great dishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. very stylish. not high end and not low end. I would buy again. I like the clean look of the front as the controls are all at the top of the machine. decently quiet. Good for the price as compared to Bosch or LG.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super easy to use and organized. My oldest likes this one better thannour old one when filling and operating
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Rack design
Rated 3 out of 5 stars
Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is poorly laid out. Upper rack feels way too low. Tines that separate dishes and cups feel too close together. Loved our old Maytag dishwasher. This one just feels like a let-down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate the review on one of our Samsung dishwashers. It will significantly help us improve the quality of the products we sell.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Doesn’t dry well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good for cleaning. Doesn’t dry great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello desmoines! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described and love the look. Very easy to control and fits just right in the cabinet space
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is easy to use. It does leave water spots but I think that can be figured out. One complaint is you have to purchase the power cord separately. Very disappointing when you go to install it and realize you have to make a trip to purchase a power cord that should automatically come with it?
I would recommend this to a friendBrand response from Samsung
Posted .Hi Emmm321! Thank you for the insightful feedback. Many Samsung appliances (as well as other manufacturer's) require the power cord to be purchased separately. This is due to the fact that the outlets available will vary by home, and we want to make sure you can use the model you want. ^Jecca








