Customer Ratings & Reviews
- Model:
- DW80R2031US
- |
- SKU:
- 6336699
Customer reviews
Rating 4.1 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Always happy with Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Quiet and efficient. Very happy, even with the issues on installing. Required more than jus "plug and play."
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed with no issues. Love it so far. Best Buy
I would recommend this to a friend- Cons mentioned:Reliability
Rated 5 out of 5 stars
It’s efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice stainless steel dishwasher and completes my Samsung appliance package. It does dent easily
I would recommend this to a friend Rated 4 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have placed this unit in a rental house. I do not use it daily. I liked the arrangements of the shelves in the dishwasher. We left the renters the appropriate cleaners for cleaning dishes and the dishwasher cleaner to keep the unit clean.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Swim1momma! We're so glad you like it! Thanks for taking the time to leave us feedback. ^Lena
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use different cycles you can use depending on what your washing
I would recommend this to a friend Rated 5 out of 5 stars
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, I like the color, works perfect
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Rack design
Rated 3 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes good, just doesn't dry your dishes. To me, there is to many prongs on the bottom rack, hard to get things to sit correctly
I would recommend this to a friendBrand response from Samsung
Posted .Hello Misty,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry your dishes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144443099.
-Noraina
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Run smoothly and quietly. Great quality
I would recommend this to a friend Rated 5 out of 5 stars
Diashwasher install
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tenicians who came were on time and polite. They explained the process and cleaned up
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Dishwasher are as good as LG . Very easy and does the job. We have used it for last 3 month and very happy for it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient,and easy to install. Been using it for a few months now and never had a dirty dish come out from this beauty. Worth every penny
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that this dishwasher has been a welcomed addition to your home. Thank you for being a valuable member of our family! ^Lo
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but inside is kind of flimsy, seems cheap with less space than previous dishwasher in same space
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of our home appliance, JohnZ. We aim to provide you with a quality and efficient dishwasher and to do that we are here to share a link that could help you out.
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145328502) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 3 out of 5 stars
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this one when we returned the whirlpool we just purchased that failed miserably. This was our second choice and so far so good, works very well cleans well but drying is not all that. One problem is that, since the controls are on top of the door, you have no way of knowing if it is on or not. And it is indeed very low on sound so we open it while working. A simple light would have sufficed.
I would recommend this to a friendBrand response from Samsung
Posted .Nevz, we're thrilled to assist with correcting your dishwasher's drying performance.
Here is a link to help you get tips and tricks for drying your dishes. Please follow the troubleshooting guide step by step. Kindly click the hyperlinks included.
Dishes not dry https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145832787) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Solid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a Little loud but cleans well. doesnt hold many dishes compared to others
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great quality, taller than expected in a good way.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the team come out and remove the old one, and install this new one. It’s Fantastic! It’s not very loud, tall and fits all my dishes!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet and works fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet compared to other dishwashers, I like that it doesn’t sing a 2 minute song when it’s done, just a ding then it shuts off. 9/10
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install love the stainless steal tub and love the way the racks are set up on the inside. Easy to use as well.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best Buy Best Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need a new dishwasher but the price was so appealing! I bought the whole bundle for less than any other store!
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
1 1/2 old and it went
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was the drain pimp so replaced it. That wasnt it so now trying the leak sensor but even it that is the case its 18 months old and shouldn’t have any problems! If its not the leak switch its the control pnel and tjats around 300$. I paid 400$ so why would put that kind of money i to it
No, I would not recommend this to a friend - Cons mentioned:Rack design
Rated 3 out of 5 stars
Ok Dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans good but not crazy about the racks. I can’t seem to get but a few dishes on the bottom rack or not as many as I was accustomed to getting with my old dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty








