Customer Ratings & Reviews
- Model:
- DW80R2031US
- |
- SKU:
- 6336699
Customer reviews
Rating 4.1 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great. When it was installed it was missing the rubber flap for under the door. It covers the insulation, which is exposed and I am concerned about my cat's getting to it. I called the instructor, they told me to call Samsung since it wasn't in box. Well, I'm still waiting for it to arrive.
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Loads do take 3 hours, but thats becasue it uses less water. Sleek design.
I would recommend this to a friendRated 4 out of 5 stars
New dishwasher for my property flip. Stylish
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal in my kitchen package for my property flip
I would recommend this to a friendRated 4 out of 5 stars
Nice replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. The top controls take some getting used to. The dish configuration is weird and a bit ackward.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great little dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tough little dishwasher. It was easy to set up and use and cleaning was terrific. I love the samsung automation as well.
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and does the job. At times it is slow at heating and drying the plates but otherwise is good
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine for the money Would recommend this .
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mike! We're so happy that you're satisfied with this dishwasher. ^Jecca
Rated 3 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average low cost if just need one cannot complain about that. 60 minute wash cycle for most part then another 30 min at least drying cycle. No options on drying cycle down side have wash options though. For the price not bad if just need one.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of one of our Samsung dishwashers, JosephK.
Should you need support, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
So happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. My dishes come out clean and shining. It's so quiet that I am not aware it is running.
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
They get the job done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had excellent service, the technician showed my 85 year old Dad how the dishwasher worked, and then he helped him load a few dishes into the dishwasher for him. It was great service, I appreciate the technician taking a little extra time with my dad.
I would recommend this to a friendRated 5 out of 5 stars
Amazing deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s awesome dishwasher and costumer service. Thanks Best Buy to do always the “Best Buy”
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think my main issue with this dishwasher is that silverware slips through the sides of the silverware rack which stops the bottom water from spraying. It’s so irritating that I wish I would have spent this money on a nicer dishwasher. I’m literally buying silverware with a thick bottom because of this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Taylor, I understand how frustrating it can be when results and expectations do not meet. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful guide to assist you with loading the dishwasher (https://bit.ly/3IsUpwF). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143956011) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 5 out of 5 stars
Flawless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless and easy to use and permium quality for the cost
I would recommend this to a friend- Cons mentioned:Cycle time
Rated 1 out of 5 stars
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't do much of a great job.. this takes at minimum of 2hourd and 30 min finishing express wash and door is not strong enough from outter dings.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service personnel support were good and efficient. Will recommend this to anyone
I would recommend this to a friendBrand response from Samsung
Posted .HI SuperMario! Thank you for your positive feedback and choosing Samsung. ^Nic
- Cons mentioned:Rack design
Rated 2 out of 5 stars
Not wort it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this dishwasher. The bottom rack is always coming out and the quality feels cheap. The guide and Samsung rep. I spoke to said the door pops open when completed and it does not. Hard to know when it’s done without any indication that the cycle is over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Youngboi, I would have a hard time with that too. Thank you for bringing this to our attention. Your opinion matters to us. Your feedback helps to improve the Samsung experience for everyone. This model dishwasher does not offer the auto release door feature. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143591258) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 4 out of 5 stars
No problems so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a little weird. We had to go get an extra part for install. FYI had for 1 week in a rental.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were quick and complete. They answered all questions and showed me how it works. Cleaned up all straps and papers that came off. They were great and I so enjoy the quietness when it is running and the nice shiny dry dishes. Thank you for all and the price I could afford!
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. It gets the job done. I set it to sanitize overnight. It’s great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RosiePosie! We are happy to hear that you enjoy the quality of the dishwasher. Thank you for choosing Samsung. ^Nic
Rated 3 out of 5 stars
Noisy and felt cheap inside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outside appearance is nice. It's when I opened the door and found out what composite steel actually means... steel covered door and plastic tub. No thanks. Plus we test ran the unit and it was fairly loud , at least compared to the Bosch we were replacing. I returned this unit and bought a Bosch again, can't beat the -44dbm rating on it.
No, I would not recommend this to a friend








