Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Already Malfunctioning and only had it 1.8 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra for a reliable model and it's only been 1 year and 8 months and this dishwasher stopped working. The cycle begins and stops 10 min into it with the control lights flashing. This happened with my old dishwasher after 4 years and I had to pay hundred for someone to come out to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We aim to help you find joy in the task of washing dishes. Let's go ahead and help you with your dishwasher.
Some dishwashers without digital displays show error codes through blinking lights. The combination of blinking lights determines the code.
Please click the link and hyperlinks for tips.
Lights are blinking on the Samsung dishwasher (please select what lights are blinking to determine what steps to take):
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146482391, to help our team pull up your information when you message us.
Have a great day.
-John
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher still trying to figure out how to work it. Seems to stay moist inside even after heating not sure if I need to let it air out or not.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sunshine! We are happy to hear that your dishwasher is meeting your expectations. This particular unit does have a vent which is why the inside is sometimes still moist. Thank you for choosing Samsung.^Nic
- Pros mentioned:Appearance, Cleaning performance
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dishwasher, beautiful and works amazing! Love it!
I would recommend this to a friend Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service good and clean items good deals perfect price love to shop at best buy...
I would recommend this to a friendSeems fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it much. The wash process is quite long so I have been hand washing. But when I have used it it seems to be working fine. Delivery was a totally smooth transaction too, the men were very nice and worked with precision and speed.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know what you think of the dishwasher, rfrag9404! ^Jecca
Great Choice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the size and features!!! Looks great and fits with our other appliances. I thought the top control would be a pain but it's not a problem.
I would recommend this to a friendWas expecting better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better when I ordered this because i chose a more "expensive" model. My dishes do not come out dry as expected, and don't smell like they've been thoroughly washed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fizz! I have a couple things that might help. This link (https://bit.ly/2WXI6TL) can help you get the best drying performance out of the dishwasher. And this link (https://bit.ly/3aCqIrw) has all the steps you can take when your dishes aren't getting quite clean enough. ^Jecca
Stove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, easy clean up and heats up good when your cooking multiple things
I would recommend this to a friendDish washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. The delivery man explained the best soap to use and made sure that everything was working great
I would recommend this to a friendBasic as they come
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is basic as they come. Very nice on the inside and the look is very modern. It doesn’t clean the dishes well. You don’t have many options only 3 to be exact. Spend an extra hundred or so and get a better option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Aah07! If you're still not satisfied with the cleaning performance of the dishwasher, then I recommend following the steps in this link: https://bit.ly/2H11ycx. ^Jecca
- Pros mentioned:Cleaning performance
A waste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this dishwasher and have only been able to successfully wash two loads. The Express 60 lights keeps blinking. I researched this error code and tried to troubleshoot the issue (I even had two different technicians come out and look at it) and the issue is still not resolved. I recently discovered that if I only use the top rack the dishwasher works perfectly fine, ugh, this is so frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'd like to help with this, Tres! If you'd like, you can reference ticket number 1142485716, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Very loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher but obnoxiously loud. There is no option for a silent or quiet wash. I would recommend researching other models.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be delighted to find possible solutions to fix the noise on your dishwasher, LucindaD.
When using the dishwasher, try to arrange the dishes properly. You should remove food remains such as bones, fruit seeds, etc., and any other waste, such as toothpicks, paper, etc., from the dishes as these may cause damage to the dishes, create noise, or cause the dishwasher to malfunction. Make sure as well that your dishwasher is level.
You may refer to these links:
The dishwasher is noisy; that includes a video:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Level the dishwasher:
https://www.samsung.com/us/support/answer/ANS00080768/
Dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/
Dishwasher load:
https://www.samsung.com/us/support/answer/ANS00062443/
You may also watch this complete video on properly load your dishwasher: https://www.youtube.com/watch?v=ZNbla-A9LOQ
The below link is the user manual for your model. Turn the page 10 (Flooring), page 13 (Removing the Upper Rack), page 14 (Loading the Lower and Upper Rack), and page 24 (Is too noisy) for reference: https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145779527, to help our team pull up your information.
Have a great day.
Melardo
Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great since with excellent noise reduction
I would recommend this to a friendGood stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love the songs and sleekness. Couldn’t figure out how to connect to SmartThings app, it always says error.
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, quite and very smooth looking. Drys well and bottoms are easy to push
I would recommend this to a friend- Cons mentioned:Reliability
Not as expected washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it went bad after 10 months, Samsung customer service claimed that I bought it more than a year and I had to go back to best buy to get the proof of purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to request about getting a copy of your dishwasher's proof of purchase.
Have a great day.
-John
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. The only issue is the water supply is attached the the rear of the dishwasher. It is difficult to assess a leak once the unit is installed.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the money. I installed it in the in-law apartment I built in my basement. Happy with the purchase
I would recommend this to a friendRETURNED ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ITEM WAS RETURNED PREFER THE OPERATING BUTTONS TO BE ON FRONT OF DISHWASHER..THIS ONE BUTTON'S IS ON TOP ON DOOR...WHICH IS HID UNDER SINK TOP WHERE DISHWASHER IS INSTALLED
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my rental house… Geek Squad delivered and installed.
I would recommend this to a friend