Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as described in literature. quiet, prompt delivery and installation- good value
I would recommend this to a friendGreat deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation should be free with purchase of any appliance. Other than that, no complaints!
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install pick went smooth even in snow storm had to install app to pick up
I would recommend this to a friendDiswacher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good buy, I recommend Excenlet equipment very good buy, I recommend
I would recommend this to a friendExcellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Purchased as a gift for parents now buying my own
I would recommend this to a friend- Cons mentioned:Reliability
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died 1.5 years later. Warranty is only 1 year, so there you go.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that has no power; kindly click the embedded words.
Samsung dishwasher does not turn on.
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148004410) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Cons mentioned:Reliability
Broken 1 month after warranty expires
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in September 2021. 13 months later, the pump stopped working. Almost comically, the warranty only lasts 12 months, and the repair would cost the same as replacing the appliance. I will never purchase this brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, PeterV.
Thank you for letting us know about this. The link provided below will help you check some things to get your dishwasher up and running.
If the water won’t pump out of the dishwasher, please follow this link for help:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
If debris is caught in the drain pump, it can cause the dishwasher to make a noise or not drain properly. Kindly check out these links on how you can perform a deep cleaning with your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
https://www.samsung.com/us/support/answer/ANS00076793/
If you want to determine the repair options available, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145109324) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for dishwasher. I would pay a little more for a quiet dishwasher. This one is a little loud and seem to work ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dishwasher. I am sure that you will love its features and design. Thank you for choosing Samsung. ^Brad
Just ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry sufficiently and leaves steam trails on the face of the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for the review. Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again, the water droplets form. They form on the cooling stainless steel walls of the dishwasher instead of on your dishes. Please see the links for more information.
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
I highly recommend visiting this link to maximize the potential of the appliance.
Improve your dishwasher's cleaning and drying performance https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145002254) to help our team pull up your information.
Have a great day.
^Charles
Didn’t Last Long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Stopped working within a few months. Safety switch prevented it from working properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MommaRenick,
Thank you for reaching out about your Samsung DW80R2031US dishwasher. We understand how frustrating it can be when a product stops working as expected. The safety switch could be triggered by an issue with the door latch or alignment, which may prevent the dishwasher from functioning properly.
For more details on troubleshooting and maintenance, please refer to the manual's section on "Safety Features and Troubleshooting," which spans pages 16 to 22.
You can access the full manual here: Samsung DW80R2031US Manual.
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147771783) to help our team gather your information.
Have a great day.
^Charles
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I’ll recommend it to anyone who’s looking for peace of mind.
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are on top th hat way you dont accidentally hit them and start the dish washer up
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for the price and sheer design is amazing
I would recommend this to a friend- Cons mentioned:Cycle time
Look elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clean cycle seems to take forever. The drying is bad. At times water pools in the bottom. The machine is never dry. Very disappointing.
No, I would not recommend this to a friend Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product and I would recommend it to anyone. Best Buy has the best products.
I would recommend this to a friendSamsung - 24" Top Control Built-In Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 24" Top Control Built-In Dishwasher good price for a very nice dishwasher
I would recommend this to a friendBest experience ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do an exchange because we purchased the wrong model. Delivery was fast easy and free
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and fits all My needs! I wish unwound have gotten matching fridge.
I would recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something wrong with this dish washer. Got visit scheduled. With geeks. Done via chat. Will see if issue resolved
No, I would not recommend this to a friendOpen Box Sale at just the right time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on open box appliance sale for our investment property.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Pete! Thank you for choosing Samsung. ^Nic