Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Is the moisture normal?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it normal for the dishwasher to retain so much moisture after a cycle is complete and I chose the heated dry setting? Every time a cycle is complete there is water droplets of the roof and water at the bottom on the floor and dishes are not getting completely dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Let us ensure the dishes are dry after a cycle.
Here are steps to help you with the dishwasher. We also recommend checking the hyperlinks for further assistance.
Samsung dishwasher does not dry dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145955185 to help our team pull up your information.
Have a great day.
^Aloe
Diswacher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good buy, I recommend Excenlet equipment very good buy, I recommend
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tenant tells us that the dishwasher is working well!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great dishwasher I would highly recommended great
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are on top th hat way you dont accidentally hit them and start the dish washer up
I would recommend this to a friendExcellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Purchased as a gift for parents now buying my own
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I’ll recommend it to anyone who’s looking for peace of mind.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product and I would recommend it to anyone. Best Buy has the best products.
I would recommend this to a friendCleans the dishes, and that's enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets things clean, which is what I needed. Looks good and buttons produce a pleasant sound when pushed. The top rack has places for cups and glasses that doesn't fit my own collection too well, but this is a minor complaint (those same cups and glasses still get clean when placed on the top rack).
I would recommend this to a friendBest experience ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do an exchange because we purchased the wrong model. Delivery was fast easy and free
I would recommend this to a friendSamsung - 24" Top Control Built-In Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 24" Top Control Built-In Dishwasher good price for a very nice dishwasher
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and fits all My needs! I wish unwound have gotten matching fridge.
I would recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something wrong with this dish washer. Got visit scheduled. With geeks. Done via chat. Will see if issue resolved
No, I would not recommend this to a friend- Cons mentioned:Reliability
Broken 1 month after warranty expires
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in September 2021. 13 months later, the pump stopped working. Almost comically, the warranty only lasts 12 months, and the repair would cost the same as replacing the appliance. I will never purchase this brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, PeterV.
Thank you for letting us know about this. The link provided below will help you check some things to get your dishwasher up and running.
If the water won’t pump out of the dishwasher, please follow this link for help:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
If debris is caught in the drain pump, it can cause the dishwasher to make a noise or not drain properly. Kindly check out these links on how you can perform a deep cleaning with your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
https://www.samsung.com/us/support/answer/ANS00076793/
If you want to determine the repair options available, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145109324) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy pick up was so easy with curbside PU. Great deal on dishwasher. Easy install
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for the price and sheer design is amazing
I would recommend this to a friendJust ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry sufficiently and leaves steam trails on the face of the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for the review. Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again, the water droplets form. They form on the cooling stainless steel walls of the dishwasher instead of on your dishes. Please see the links for more information.
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
I highly recommend visiting this link to maximize the potential of the appliance.
Improve your dishwasher's cleaning and drying performance https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145002254) to help our team pull up your information.
Have a great day.
^Charles
Open Box Sale at just the right time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on open box appliance sale for our investment property.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Pete! Thank you for choosing Samsung. ^Nic
Excellent Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great so far. We love the design and quality.
I would recommend this to a friendExcellent dishwasher.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher matches our stove and microwave and completes our updated kitchen.
I would recommend this to a friend