Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Made a very nice addition to my new kitchen.
I would recommend this to a friendNeed to buy the installation kits
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with the elbow, you have to bou the installation kits if you want to install it yourself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rich,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 24" Top Control Built-In Dishwasher - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are links that might help you.
Installation Guide
https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf
User Manual
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144522140
Thank you for choosing Samsung.
^Ross
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very low to the ground. Constantly wiping fingerprints off the stainless steel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for sharing your thoughts on this dishwasher, Lwatkins! Samsung is always appreciative of valuable feedback like yours. ^Jecca
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher , highly recommend this product!!
No, I would not recommend this to a friendGreat dishwasher for exceptional price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price from Best Buy. The representative was very helpful.
I would recommend this to a friendLooks sleek and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift and she raves about how well it works.
I would recommend this to a friendLOOKS GREAT IN MY KITCHEN.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GREAT BUY AND GOOD LOOKS.ALL YOU NEED TO WASH DISHES.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung - 24" Top Control Built-In Dishwasher
I would recommend this to a friendDish washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, exactly as shown. Love the stainless steel
I would recommend this to a friendFine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet but hoping it works as described.
I would recommend this to a friendWorks and looks great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using it for 6 months now. It’s great to use this.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome i think it was the best purchse of the yeat!!
I would recommend this to a friendNice unit looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this appliance group for my flip homes and they work great.
I would recommend this to a friendEasy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good and beautiful shape fits perfect I love it
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on price satisfied with purchase from Best Buy.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product for not a huge amount of money
I would recommend this to a friendIt’s a great dishwasher easy to uae
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a birthday gift for my daughter and she lives it
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess for the price point you can’t ask for much more? Loud and doesn’t dry the dishes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are always here to help! I am including a link to a guide to help you get the best drying performance out of your dishwasher (https://bit.ly/2Fy0LPA). In addition, here is a troubleshooting link to support your concerns on the dishwasher being loud (https://bit.ly/352bBpX). Thank you for being a Samsung customer! ^Lena
Cleans the dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Especially for the price and efficiency.
I would recommend this to a friendDisappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry the dishes. You have to reset the settings every time & the drying function hardly works. The dishes are dripping wet when finished. Such a disappointment compared to my Bosch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Oklahoma!
Thank you for your review. We apologize for the inconvenience about the performance of your dishwasher, which was less than ideal and it does not meet your expectations. We are always here to help.
This dryer model has a heated dry option; we recommend turning this setting on to increase drying performance. Hold the Heated Dry button for three (3) seconds when power is on to lock and unlock the buttons on the control panel.
I shared this link about "Samsung Dishwasher does not Dry Dishes": https://www.samsung.com/us/support/troubleshooting/TSG01001910/.
You may also refer to this video, "Improve your Dishwasher's Cleaning and Drying Performance": https://www.youtube.com/watch?v=bajCw_H-njg.
Here is a link to "Learn the Best Way to Load a Samsung Dishwasher": https://www.samsung.com/us/support/answer/ANS00062443/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144853260), which will help our team pull up your information.
Have a great day.
Melardo