Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is awesome I would recommend to friends
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, installation and overall buying experience
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fully clean dishes and trays are awkwardly placed. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your concerns and we are here to help. I am including a helpful link to a troubleshooting guide to support your concerns on the dishes not getting clean (https://bit.ly/36jSSHI). In addition, here is a link to assist you with loading the dishwasher (https://bit.ly/3clvxJK). We thank you for choosing Samsung for your home! ^Lena
Love Samsung.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, love the features. Got a great deal too.
I would recommend this to a friendExtremely Loud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans, but is exceptionally noisy!! Apparently Samsung needs to stick with phones and stay out of making appliances!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .RayH, we understand the frustration you feel if your dishwasher is noisy. Allow us to help.
Below is a link to help you diagnose if your dishwasher is noisy. Please play each sound; pick the sound that matches the noise you hear from the dishwasher. Kindly click the embedded word if prompted by one and watch the video included.
Samsung dishwasher is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147116232) to help our team pull up your information.
Have a great day.
^Camille
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great of a dishwasher. Had to return and purchase the next level up
No, I would not recommend this to a friendWater drainage issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and cleans wonderfully. But, for some reason we have poor water drainage and water pools/sits at the bottom. Probably an installation issue but still frustrating.
I would recommend this to a friendwarranty is impossible to get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy Samsung. They make it difficult to get your warranty. Their website is a maze and the customer support is terrible and you get sent to different departments across the us and the web and no one knows what they are talking about.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can help clear this concern up for you. Samsung provides you a warranty based on your purchased date. We are able to update that at any time as long as you keep your Bill of Sale from Best Buy. Thank you for choosing Samsung. ^Brad
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a great product I have had it a week now
I would recommend this to a friendSmall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but is honestly a bit smaller than I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Bscales! Thank you for your feedback and for choosing Samsung. ^Nic
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck. Very happy with my purchase!
I would recommend this to a friendDoesn’t clean
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because it was a Samsung. I know they have great products but this was not one of them. My dishes do not get clean and they don’t get dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.
Suppose your dishwasher is not cleaning and drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146520444, to help our team pull up your information when you message us.
Have a great day.
-John
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with great features for the cost!
I would recommend this to a friendBrand response from Samsung
Posted .It's great that you're so happy with this dishwasher, Rogueone! Thanks for sharing. ^Jecca
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for new house. I live their bundle deal too
I would recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Anna, for letting Samsung be part of your home. ^Jecca
Samsung Stainless Steel Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and exceeded all of my expectations. ☆☆☆☆☆
I would recommend this to a friendAmazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, relatively easy to install. Cleans thoroughly.
I would recommend this to a friendSleek dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek and quiet design. Great dishwasher.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will post when in use and will modify this post.....
I would recommend this to a friendWorking Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the dishwasher is working great. We love the black stainless steel. The heat dry did not dry the dishes, they were still covered in water. Definitely use jetdry.
I would recommend this to a friendDishwasher doesn’t try all the way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry. This dryer sucks!!! I should of both a different brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd like to provide this link (https://bit.ly/3jIPf2p) to help you get the best drying performance from your dishwasher. ^Jecca