Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 12370691
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
Difficulty with racka
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has been doing a good job cleaning the dishes but the bottom rack is always falling off the track. Also the plastic plate holders have melted and warped and that makes it hard to load certain items
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about the broken rack and plate holders.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
TRAY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I SIMPLY LOVE IT!!! IT RUNS QUIETLY AND FITS PERFECTLY WITH MY OTHER STAINLESS STEEL APPLIANCES!!! EXCELLENT PURCHASE!!!
I would recommend this to a friendGood dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes dishes, what more can i say. Looks good and runs great.
I would recommend this to a friendGreat dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet compared to my last dishwasher, and dishes are super clean! Looks great too.
I would recommend this to a friendThe Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher because clean, so well, my dishes look so Shiny. Love it.
I would recommend this to a friendVery Quiet!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet, and does an excellent job of cleaning the dishes. I would recommend it.
I would recommend this to a friendGood product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is a very good working product with modern vibes
I would recommend this to a friendDoes the job well!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Cleans dishes well and most of all it is not so noisy compared to my old one.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problem so far/clean dishes drying cycle works wash cycle very quite
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Quiet and does the job! Great delivery and install!
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only down side it is so quiet you dont know when it is running. There should be a light on the outside to let people know..
I would recommend this to a friendBanging little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung to replace my old Maytag and I am glad I did. The capacity is slightly smaller but the run time cycles are a bit shorter and the dishes come out just as clean.
I would recommend this to a friendNew Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the short amount of time having it, it seems to be a good quiet dishwasher.
I would recommend this to a friendDon’t buy if you want it to dry!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was OK. Seemed to clean the dishes well and it looked nice. Major downside: it does not dry the dishes! If I wanted to dry dishes I’d do them by hand. Best Buy’s service was amazing! No muss, no fuss exchange for a GE.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MimiKat,
Thank you for choosing Samsung for your dishwashing needs. We completely understand that your expectations for the unit fell short, and we are saddened that you no longer have the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
I hate this dishwasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a pain since the day after the return period ended. If it gets opened before the cycle is done (we have kids, it happens) it will go into an error where it has to drain repetiviely with lifting the sensor for 24 + hours for it to work. It drains poorly and I just unloaded half of the clean dishwasher into the sink to be rewashed because it doesn’t do a good job- likely because it drains poorly and then just sprays gross goop all over everything inside. Purchasing this dishwasher is the worst decision I’ve made in the last year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Serena,
We understand that dealing with a dishwasher that does not clean the dishes can be frustrating. Let us help.
We understand the disappointment when dishes come out with soap still on them, Daniel. Let us help.
We have a link with details to help you with the dishwasher that does not clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking another resource if the dishwasher has an error code or blinking lights and other hyperlinks attached to it, as they also contain helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to page 23.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Lastly, the links below will guide you on improving the dishwasher cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151120329 to help our team pull up your information when you message us.
Thank you.
-Angelica
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low noise and great cleaning cycles. We fit all our daily load of dishes in one wash.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet excellent cleaning, control buttons are on top of door so front is plain and easy to clean.
I would recommend this to a friendVery satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value Very quiet Everything is sparkling clean
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good and working as mentioned .. easy to handle and cleaning well
I would recommend this to a friendDISH WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE AND EASY TO INSTALL NOT AS QUIET AS MY LAST ONE BUT VERY NICE I DONT KNOW WHY I GOT ONE MY LUNATIC WIFE WASHES EVERYTHING BY HAND THEN PUTS IT IN THE WASHER BUT ITS NICE
I would recommend this to a friend