Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 749 reviews
(749 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Wish I knew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first off, the dishwasher works, which is better than the one we replaced. It does not feel like it will last for very long. The racks do not track very well. Some of our larger dishes do not fit into the bottom rack, but these did fit into the last washer. The dishes are coming out washed.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel regarding the dishwasher's space capacity. Let's share some loading recommendations, Marne.
For a more organized and space-optimized dishwasher, we recommend following this link for some tips and tricks. Please visit the YouTube video and hyperlink for additional help.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147513014, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I yes want to say this product is very good. This is my first time buying this product but I think it's good. I have no problem with that and I have a three or four weeks already with.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sparkle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dishwasher. Inside racks are set strange but once u get use to it its good.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this machine previously. It lasted 6 years and we are a family of 6.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not a stainless steel tub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is advertised to have a stainless steel tub. It's not a stainless steel, it's plastic. The plastic tub was cracked when it arrived. Samsung and Best Buy both refused to do anything about it, as we bought it for a rehab we were doing and had to wait two months before it was installed. Only then, did we realize the PLASTIC tub was cracked. Very disappointing.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Rated 1 out of 5 stars
11 month review DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher rack has already rusted after just 11 months of use. I contacted Samsung, and they informed me that the rusting is not covered under the one-year warranty.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .BenjaminC, we are saddened by the condition of your dishwasher's racks. We want to speak with you directly to offer support and explore options for fixing it.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148718638) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Great clean for a great price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a great price. Holds a pretty good amount of dishes and has nice organization compartments.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Jazzy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Salesman, was pleasant and very professional.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ramoss198253
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job of washing the dishes im happy with it
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems yet only had it for 3weeks
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but you have to rinse your dishes well before putting them in
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Roach washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price but has a roach problem either the delivery truck or the warehouse beware
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I haven't hooked it up yet, but the box looks good.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for the price. Doesn’t dry as well as my old washer.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality at a decent price over all a great purchase.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After over a year without a dishwasher I found one within budget with goods reviews, and it has not disappointed. It's a great quality machine at a good price.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Coco's review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parents happy with this model- use the jet dry for dryer results. Good Price
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Very timely. Respected our home.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. After we received it it worked. Washed good. Just ease of use is a little difficult
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but doesn't dry very well. Also there is no light showing when the wash is done.
This review is from Samsung - 24” Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Height-Adjustable Rack, 53 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to enjoy doing your dishes with your dishwasher. Let us help you out.
Please refer to the link below to address the performance of your dishwasher. Click the hyperlinks and watch the embedded video (If available) for tips.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
When the wash cycle is complete, the "Clean" light illuminates, and the dishwasher emits a chime sound. For reference, turn to page 11 of the unit's manual under "BASIC GUIDELINES #6":
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150122637, to help our team locate your information when you message us.
Have a great day.
-John















