Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 12370691
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent unboxed or uses the dishwasher yet but the pick up process and knowledge about the item were fantastic!
I would recommend this to a friendBang for the buck winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for the price! Id buy this again in the blink of a eye.
I would recommend this to a friendBirthday present
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher for m daughter's birthday present and she loves it.
I would recommend this to a friendCleans just fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The silverware section could be a little bigger, but it does the job.
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job...has many options...especially like the 1 hour quick wash.
I would recommend this to a friendGood dishwasher for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. They said it wasn't quiet but it's really not that loud.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher meets all our needs and quick delivery.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and very good product. Works great, need to read other features.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher! It also doesn’t leave fingerprint marks like other stainless appliances
I would recommend this to a friendExcellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dishwater with nice and flexible features
I would recommend this to a friendBob the Builder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I've ever owned.I love everything about it.Very easy for me to install.
I would recommend this to a friendDishwasher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivered by Best Buy, arrived as described. Easy install.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Patrick,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
Bad deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smell of plastic never went away now the circuit board is going out won’t shut off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TommyD,
Your experience highlights how important it is for an appliance to perform consistently over time and for support options to be clearly outlined when something doesn’t seem right.
Dishwashers have features that help control moisture, which can sometimes cause the unit to keep draining longer than expected. Switching to another cycle, checking the display for messages, and making sure the area around the dishwasher is dry can often help. Regular cleaning, such as clearing the filter and running maintenance cycles, also helps keep the dishwasher fresh and running smoothly over time.
This Samsung support guide explains the common reasons this can happen and outlines steps to check what the dishwasher is doing and why:
https://www.samsung.com/us/support/troubleshoot/TSG10007198/
Regarding ongoing odors, certain conditions inside the dishwasher can contribute to lingering smells. This guide walks through recommended care steps that help maintain freshness and support smooth performance:
https://www.samsung.com/us/support/troubleshoot/TSG10007196/
If you would like other ways connect with our Samsung Care team to discuss your experience further or explore available support options, you’re welcome to reach us through the channels below with your reference number 1152404453.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Thank you for your feedback.
Meneleo
Samsung Care
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upper shelf cannot be changed,, which is different from the last unit we purchased
I would recommend this to a friendBrand response from Samsung
Posted .CharlesYow, sharing your review about your dishwasher upper rack matters. We are here to help.
Here is a link to your user manual for details on adjusting the height of your upper rack. Turn to page 13, "ADJUSTING THE HEIGHT OF THE UPPER RACK."
Manual
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148680506) to help our team pull up your information.
Have a great day.
^Camille
Samsung dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love the Samsung brand. Great quality. Makes no noise.
I would recommend this to a friendWeird, confusing layout. Washes dishes so-so.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a nice unit but theres no way to tell from looking at the control panel whether or not a cycle has completed. Manual is confusing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how important it is to know when a cycle has completed—especially when your day is already full. Let us assist.
On this dishwasher model, a clean light indicator will illuminate on the control panel when the cycle ends. Additionally, an end-of-cycle alarm sounds, and the dishwasher powers off automatically once the cycle is complete.
You can find the clean light indicator on the control panel—it’s the third light from the top on the left side of the Start button, located at the far right.
We’d love to speak with you directly to better understand your experience with the user manual, so we can help make it clearer and more helpful for you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151031852 to help our team pull up your information.
Leo
Grateful thankful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Byron fixed so rhat I kept the Samsung the overall experience was great
I would recommend this to a friendOk, but damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill give it three stars. While well packaged, it still arrived with a reasonably large dent on the front. Install was easy but needed to buy the install kit as mu old hardware was not compatable.for the price its dece t but would have been much better if not dented from factory. Nox showed no damage. Also does not dry well at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShaunB,
We understand your sentiments about your dishwasher's delivery experience and not drying well. We would love to help you address them.
We shared a link below with steps to help with your dishwasher. Please check the embedded words for more details.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
To better assist you with receiving a dented unit, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148552015) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great and looks great too! I am very happy with my Samsung product
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I would recommend to anyone I also recommend the membership to include warranty
I would recommend this to a friend