Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy about this dishwasher. Does the job and can fit a lot of dishes in it. My dishes come out clean and dry!
I would recommend this to a friend - Pros mentioned:Appearance, Ease of use
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price point, easy to use. Visually appealing.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Very nice dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install. It is quite and very roomy i can fit my big pots and pans in with room for more.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Solid basic dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic dishwasher, no issues so far. Cleans well and not very loud. Need to read manual to find out where some of the indicators are, wish that was a little easier but overall good machine
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Samsung Dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new dishwasher! Super easy to use & cleans great. Even things like egg or melted cheese comes off without effort. Love the sanitizing cycle as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Not recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet enough and cleans quite well when it can complete a cycle. Do not buy. This unit worked great for 1 year and then began having issues leaking. This is a very common issue with Samsung dishwashers which requires pulling out the unit, drying the pan, and replacing valves or pumps that have failed in a short amount of time. The blinking Normal light is a common occurrence.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working dishwasher in your household, MichaelW. Let's get this taken care of.
Please refer to the resources below to find solutions for your dishwasher's concerns. Click the link and hyperlinks for tips.
The dishwasher displays a leakage error code but is not visibly leaking:
https://response.bazaarvoice.com/#/respond?sort=lowestRated&s=Not%20recommended&cat=All
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147583263, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Ease of use, Noise level
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this dishwasher to be very constrictive to how you can place dishes in it, and you can only fit so much in it. There's no Tetris going on here. We brought it home, installed it, tried to fit what we had in it. After our first wash, we uninstalled it, and exchanged it within the same day of purchasing it. Other than that, it was easy to use, quiet, and the wash cycle was fine. If I had been able to look at it in the store, I probably wouldn't have purchased it, but because of the pandemic, I only looked at it online.
No, I would not recommend this to a friend - Pros mentioned:Noise level
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek look, looks great with my other Samsung appliances. Roomy, nice and quiet. The slots in the utensil baskets are a bit tight for my silverware but you can easily lift them up and use the baskets without slots.
I would recommend this to a friend - Pros mentioned:Appearance, Cleaning performance, Price
Great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, runs great, was a great price & looks great with all the other appliances.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, dishes come out clean. Install crew was great, efficient, on time and reviewed basic operation!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Keep the plates coming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Works really well on dishes. Pretty easy to install as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet and does a good job. I haven't try pots or pans.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, quite. Easy to operate and cleans well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washes well...doesn't dry well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the quality of the washed dishes but the heat dry didn't dry much of anything. I ran it around 8PM and opened the washer the next morning to find the dishes and interior walls of the washer still damp or wet. I just installed this unit a few days ago so maybe the heat coil will work better after a few washes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mars,
Thank you for sharing your experience with our dishwasher. We appreciate that you are happy with the cleaning function of the product. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize that your dishwasher doesn’t dry well.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again and the water droplets form, the form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes (although this doesn't work as well with plastic dishes or containers, which cool quickly). Any remaining droplets on the dishes evaporate away, which is easier when the door is left cracked. This link will show you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144243283
^Mila
- Pros mentioned:Cleaning performance, Noise level
Average product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher cleans dishes well and is quiet. It doesn’t seem to dry very well though.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Very quiet. Dishes are spotless. Modern appearance.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Good Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher, cleans extremely well but drying is not it’s best quality. Sleek and modern, very easy to use
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great cleaning, but needs to improve on drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have noted on here, it does a great job of cleaning your dishes. What I don't like is the heated dry feature. You still see water left (mostly on utensils) despite using a rinse aid. I never had to use a rinse aid with my previous samsung dishwasher. Also, this unit is much louder than my previous samsung. Samsung tried to save cost by getting rid of the sound dampening seals. I would still recommend it based on cost.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Wonderful Dish Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to operate and so quite. All the dishes are clean. Best machine from Samsung!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes come out much cleaner than they went in so I would say this is a success. It looks great installed as well. Very sleek and pretty quiet while running.
I would recommend this to a friend