Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Great Dishwasher.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Dishwasher! I love how this line matches the aesthetically pleasing colors on all of the appliances. I've been very happy with my purchase.
I would recommend this to a frienddisappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Soap dispenser opens randomly and drops the pods before even dissolving properly. The cycle never fully ends and starts to display error. 60 min cycle lasts about 2 1/2 hrs ridiculously long cycles. Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dishwasher. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142743102. We thank you for being a part of the Samsung family. ^Brad
Dishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far! We've been without a dishwasher for 2 years, so this is a fantastic purchase. Very happy with it
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher appears to be a nice accessory to your Samsung smart home. However, it doesn’t dry the dishes properly. When the wash cycle is complete, the dishes are still wet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry your dishes properly and when the cycle is complete, the dishes are still wet. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144566952.
-Noraina
Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so noisy! I could only put it on when I left the house. Didn't keep it for long! Returned andd bought Bosch 800 series. Much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Very good service. And Best Buy is a place I will go when I’m ready to buy another product.
I would recommend this to a friendNice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I changed all my white appliances to black stainless. This is a nice dishwasher but still figuring out the quirks, like the dishes still being wet after the full cycle is done.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NikkiJ,
Thank yo for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as the dishes are still wat after the full cycles. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I also recommend you check this https://www.samsung.com/us/support/answer/ANS00084182/ for the cycles, opting, and settings.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your refence number is 1144546879.
-Noraina
EDeboerdishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second appliance we bought in last few months came damaged. First the refrigerator then our dishwasher that we waited for weeks. So wife took of work and couldn’t get installed because was dented and had to send back
No, I would not recommend this to a friendCheap parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The middle and top nozzles are plastic, very cheaply made. The middle one has broken and I am having problems with replacement parts which means I have a $500 dishwasher I can’t use.
No, I would not recommend this to a friendThe unopened review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even opened it yet as we’re waiting to start our renovations, but I keep getting emails to review this and I’m sick of them.
I would recommend this to a friendstill hasn't been installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really review the product since after almost 4 weeks Best Buy hasn't managed to install it. First one wouldn't turn on, then replacement wasn't installed because installer for first one must have broken the water valve.
No, I would not recommend this to a friendRIP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased January 2021 died September 2023 . Rest in peace .
No, I would not recommend this to a friendGreat dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great dishwasher for us. We had to get a new one because our son broke the other. No issues at all.
I would recommend this to a friendDoes not dry, super small, terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could take this back and get a different one. It does not dry my dishes at all. They are left wet and disgusting. Nothing I do helps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CK376,
Thank you for reaching out and sharing your feedback about your dishwasher. I'm sorry to hear that your dishwasher doesn't dry dishes. We appreciate your patience in dealing with the situation. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, answers, references, videos, and other links that you might need for your dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144201779.
-Noraina
Nice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Have been using this for 2 weeks. Part of all the main items for my kitchen.
I would recommend this to a friendAwesome dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is amazing & this dishwasher is just as great.
I would recommend this to a friendDOES NOT DRY DISHES!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOE NOT DRY and shoots the JetDry out all over the dishes at the end. Had to remove the dishes and wash them by hand. Going to exchange for a different model. Very disappointing!
No, I would not recommend this to a friendHorrible experience
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samgsung has not fix it based on the warranty Horrible experience. I’m looking into legal assistance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ArmandoC,
We are joyful to help with what arises with your Samsung dishwasher.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145781976, to help our team pull up your information.
Have a great day.
Melardo
Dont waist your time buying .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying part does not work properly, dishes come out wet . Dishwasher was return for a Maytag dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, MarlonB.
We appreciate you leaving a review of this appliance.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a wonderful day!
—Vannesa
Won’t buy from Best Buy ever again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service item was damaged we got no help they didn’t take the old dishwasher totally disgusted with Best Buy and I will let everyone know!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We apologize that your experience with the Samsung - 24" Top Control Built-In Dishwasher - Stainless steel was less than ideal. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144682098
Have a great day.
Melardo