Customer Ratings & Reviews
- Model:
- DW80R2031US
- |
- SKU:
- 6336699
Customer reviews
Rating 4.1 out of 5 stars with 2289 reviews
(2,289 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Piece of garbage. Avoid Samsung at all costs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dishwasher for two years. It worked somewhat okay until now. It has the dreaded blinking “Normal” light problem which indicates one of two things: it’s flood sensor is faulty, thinking the dishwasher isn’t draining when it is or it’s actually not draining and will leak out onto your floor from the bottom. (This appears to be due to some kind of defect with this dishwasher as the problem has repeatedly been raised by owners. See the following Reddit threads: https://www.reddit.com/r/appliancerepair/s/ddfZNlCkGi ; https://www.reddit.com/r/appliancerepair/s/pkzx05Bjko ; https://www.reddit.com/r/appliancerepair/s/ZskHMz7g2N ; https://www.reddit.com/r/Appliances/s/MlLGBBbA27 ; https://www.reddit.com/r/Appliances/s/hWuHOmpWrr ; https://www.reddit.com/r/Appliances/s/zDPF9o9DUX) I’ve surmised this is probably from the drain pump failing. Replacing it is $125 cost if I do it myself, or at least $350 if I hire someone to do it. I’ve opted against either because I can’t figure out if that’s what the problem is for sure and it’s not worth a $150 service charge just to have someone look at it. Even before this issue it had ongoing cleaning problems where I’d have to hand wash a bunch of stuff after running it through the machine. Also the stuff on the top rack never dries. I’ll never buy a Samsung appliance again. Look elsewhere!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dishwasher. Allow us to help.
We recommend checking the resources below for steps to take if the normal light blinks. Please choose from the options provided that match the issue you have. Kindly click on the embedded word if one prompts.
Lights are blinking on the Samsung dishwasher
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
If the dishes are not clean, here is a guide to help you. Please choose from the options provided that best describe your issue. Kindly click on the embedded word.
Dishwasher cycle ends before dishes are clean
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Here is a guide to help you if your dishes are not dry. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147680557) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just installed and works great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed... works great. It fits perfectly and was relatively easy to install. The plug had the "W" for the white wire connection, green for the ground and by deduction the last nonlabeled wire was for the black wire. Came with all the parts necessary for installation. Instructions were great and a must-read.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks. It was easy to install as well. it didn't seem to dry very well though. I might play with different detergent and rinse agents. My only regret is that I didn't plan on it having top controls as I had to jut it out a little bit from the enclosure to be able to reach the buttons.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Rack design
Rated 3 out of 5 stars
Decent for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, long cycle though my big gripe is the way the racks are set up for loading hard to get a good load in as angled side of rack is only for small plates, bigger bowls have to take up a ton of space, Likes- basic dishwasher with good price, cleans well, good space to get longer pots in Dislikes- racks u have to get creative with, lengthy cycles, cheap feel to components
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Dishwasher and I would like to make sure that you are getting the best performance from your machine. I have some helpful information on the best ways to load your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung 24" inch top control dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very quiet and efficient machine so far. I installed it myself using the home installation kit and found it to be fairly simple. Packed with plenty of features to get the job done, and with options. Definitely happy with this machine!
I would recommend this to a friend - Pros mentioned:Appearance, Cleaning performance, Price
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dishwasher, clean looking. Great for the money
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Not bad for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, its not a bad unit. It does struggle to dry sometimes. But its a fairly quiet machine, easy to install.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great machine 2.5 years later
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dishwasher for 2.5 years and it’s still running smoothly. I love it the dishes always come out spotless. This machine is very quiet. I am very happy with my purchase
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
High end sophisticated dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took my husband less than 30 minutes to install I immediately ran the wash and could not believe how quiet it was; I thought it wasn’t working at first LOL I love the dishwasher it’s high end it looks beautiful and the dishes come out sparkling. You can hear your favorite TV show while it runs you won’t even know it’s on
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is pretty quiet and easy to use. It gets the dishes clean but it does not always dry them completely.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and clean
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we had a bumpy start with this dishwasher...you really do need a rinse aid with these energy efficient dishwashers but its been so many decades since I’ve had a new dishwasher- I didn’t know! It’s simple, it’s quiet, and it cleans great. Can’t beat the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Price
Rated 5 out of 5 stars
does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quite easy to install, very pleased price good
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to install and operate!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is east to operate and the price is about right. I like the look and easy to install, too.
I would recommend this to a friendBrand response from Samsung
Posted .Hello YBIGT! Thank you for your positive feedback and choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Not for large families
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher runs quietly and cleans well, I just wish it had more room internally for large pots and pans.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, easy install, quiet operation, sleek design
I would recommend this to a friend - Pros mentioned:Appearance, Cleaning performance
Rated 5 out of 5 stars
PRODUCTS FROM BEST BUY OUTLET CENTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item from the Outlet Center was in good shape and as the rating stated. This was a great surprise. It was a great product for the money. It looks good and works great. I would look to use the outlet center forany future needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works very well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very. I like the different cleaning modes and delay features. It was easy to install with minimal tools the adjustable racks are an added bonus. However the lower rack can easily slip from the track that sor is the only downside.
I would recommend this to a friend - Pros mentioned:Appearance, Noise level
Rated 5 out of 5 stars
great dishwasher for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher looks high end but at a very affordable price. It has a large interior space for plenty of dirty dishes. When running it is a quite machine and does a good job of cleaning the dishes. I am very happy with this purchase and would recommend it for anyone looking to buy a dishwasher in this price range.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great dishwasher! Easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Easy instructions and easy to install if you know what you’re doing. I’m not necessarily a handy man but I had an easy time putting the connections together and installing it. Runs great and clean very well with minimal rinsing before hand.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love my Best Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m very happy with my purchase!! Always liked shopping at Best Buy. Bought a microwave and a dishwasher to complete my kitchen remodel.My Samsung microwave fit very nicely over my range.My dishwasher is so quiet I don’t even know it’s on.It does a super job on my dishes .
I would recommend this to a friend








