Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Samsung dishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great but the stainless steel front is a pain to keep smudge free. I have followed the directions suggested but it’s still very hard to keep it looking perfect. Picked this one because the handle matched the other appliances but now wish I had picked a different one. Maybe one with some black on it.
I would recommend this to a friend- Pros mentioned:Price
Works well for a budget price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and does what a dishwasher should do for a good price.
I would recommend this to a friend - Pros mentioned:Noise level
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No issues. Looks nice. Pretty quiet. Does let off a faint high pitched sound when in heated dry mode but it's just a minor annoyance. Still quieter than my old dishwasher.
I would recommend this to a friendBrand response from Samsung
Posted .HI gamerguy! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the unit on sale and very happy about the performance at this price point. No complaints.
I would recommend this to a friend - Pros mentioned:Noise level
Plenty of options!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and plenty of loading options. Looks great with our new kitchen cabinets.
I would recommend this to a friend - Pros mentioned:Noise level
Just like I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not make a loud noise, had it for a little over a month
I would recommend this to a friend - Pros mentioned:Ease of use
Works good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice. Works good! Easy to use! Looks good. Easy to install!
I would recommend this to a friend - Pros mentioned:Noise level
Love my dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works excellently doesn’t make a sound and amend. The next install date were very professional.
I would recommend this to a friend - Pros mentioned:Price
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on sale. Installed myself by watching installation video on youtube. Would buy again.
I would recommend this to a friend - Pros mentioned:Appearance
Great looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for a new kitchen remodel. Looks great with white cabinets
I would recommend this to a friend - Pros mentioned:Cleaning performance
It does what it is supposed to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the dishes and looks good doing it. This is one area where we went on the cheap and I have no regrets. Good price point for what you get.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Jake! Thank you for choosing Samsung. ^Jecca
- Pros mentioned:Noise level
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is fairly quiet. Price worked well for us. The first one we got was leaking and thankfully Best Buy replaced it and we haven’t had any issues with the new one.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A worthy dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher looks great with it's stainless finish. The operation is smooth and cleans very well. Be careful when you install it though, as the door latch could break if you are not careful and rough with it.
I would recommend this to a friend Samsung dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, very appealing to the eye Very spacious and the layout is perfect
I would recommend this to a friendGood looking and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great. Plenty of room inside. I would recommend it!
I would recommend this to a friend- Pros mentioned:Price
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher at a great price. Very pleased with the product and the in store service.
I would recommend this to a friend - Cons mentioned:Drainage
Samsung Dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer looks good but giving it only 3 stars since it just works ok. Dishes need to be rinsed and sometimes it doesn't drain completely and will have stinky water standing in the bottom. In the future, I will spend the extra for a Bosch again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how frustrating it can be when results and expectations do not meet. We are continually improving our products and your feedback is vital to that process. I am including a link to a helpful guide to assist you with getting the best cleaning performance (https://bit.ly/3vJuAlN). The dishwasher drains water from the previous cycle at the beginning of every cycle before starting the cycle. If you do not plan on using the dishwasher for a few days, hold down the start button for three seconds to drain the remaining water to help with the smell. We thank you for being a Samsung customer. ^Lena
Perfect for rental units!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 6th purchase of this Samsung dishwasher. Easy install and I never get any complaints from renters!
I would recommend this to a friend- Pros mentioned:Ease of use
GREAT DISHWASHER, EASY TO INSTALL AND LIGHT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DISHWASHER, EASY TO INSTALL AND KEEPS CLEAN. EASY
I would recommend this to a friend - Pros mentioned:Cleaning performance
Decent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good dishwasher. It's the same size on the outside as our previous dishwasher, but it seems as though there is a lot less room inside. Cleans the dishes well, but doesn't really dry them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hoose,
We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying dishes. We understand the importance of having a working dishwasher, especially when running our machine during busy schedules. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144706408
Thank you for choosing Samsung. Have a great day.
-Trisha-