Customer Ratings & Reviews
- Model:
- DW80R2031US
- |
- SKU:
- 6336699
Customer reviews
Rating 4.1 out of 5 stars with 2289 reviews
(2,289 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans even the dirtiest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher not only looks great, but the performance is the same as Bosch in my opinion.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that this dishwasher is giving you the fantastically clean dishes you deserve. Thank you for choosing Samsung. ^Lo
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still too new to tell. So far decent. The installers didn't run drain line correct so it's still unusable at the moment. It holds water in the basin due to this minor fix. Will report back once fixed.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Buzz when drying, Drain hose too short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because my dishwasher is to the left and around a corner the drain hose is too short, this was not a problem my last dishwasher and would not be a problem if mirrored arrangement, a longer hose does not seem to be available from Samsung. Washer is very quiet except during drying, fan makes 50db buzz during dry cycle. It would be nice if the silverware basket was 2 pieces for times when there is not much silver. The soap door is kind of fussy and never latches first try, a little concerned this will be the first to fail. On the positive side it does seem to clean just fine. Note to BestBuy, the recommend to a friend question, it's not always as cut and dry as yes or no
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating it can be when results and expectations do not meet. I would like to provide you a link to a troubleshooting guide to support your concerns on the noise (https://bit.ly/31dqFzQ). We thank you for sharing your experience. ^Lena
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher took a little getting use to the controls on top where you cant see them! Works well very quiet been happy with it for 2 years now!
I would recommend this to a friend Rated 4 out of 5 stars
It works well but does not dry my dishes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and washes well but does not dry the dishes even though I have it on the heated dry. However, do NOT waste you money having Best Buy install it. Save the $150 because they left us with ours not installed saying the plug was dead when the only thing they needed to do was flip the switch and turn the plug on.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, Homeowner! We are always happy to help. I'm including these link with information about your concerns: https://bit.ly/2LEpsqR for dishes not drying. Thank you for being a part of the Samsung family! ^Shifa
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! Made my dishes sparkle! A couple of times I noticed it didn’t dry that well even though I did put in the rinse aid. No major issues though. Overall very pleased.
I would recommend this to a friend Rated 5 out of 5 stars
Wow!!! So much space inside!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since it was installed this past Monday, I have been putting more and more dishes in and it's still not full. My old one would be full in 3 days max. Can't wait to have this one full enough to run it.
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to know that our dishwasher’s ample space has added a little something extra to your kitchen. Thank you for selecting Samsung and welcome to the family experience. ^Cat
- Pros mentioned:Price
Rated 5 out of 5 stars
Superb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it snd works great, excellent price with quality.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this dishwasher. It is quiet and my dishes are spotless. I couldn't have made a better choice.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it works very well and cleans well. Very clean lines and has good racks.
I would recommend this to a friend Rated 4 out of 5 stars
Capable and functional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took some experimenting with options/water levels/drying to get it right, but I think we're finally there. It doesn't get a whole lot of use but is capable of doing an extra-full load after a large dinner, no problems.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
What kind of a title do you want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as expected.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Rated 4 out of 5 stars
good product for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.open box item saved me a lot but had to order a replacement toe-kick replacement transaction was confusing but free under warranty
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher works amazing. My old one died on me and this was the perfect replacement. Super quiet and washes and sanitizes efficiently. Adjustable top rack is also convenient.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasger stop working. I went to Best Buy and was looking for a replacement. I found this Samsung dishwasher and install myself and it works great. Great product. Regards, Pete
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher felt a bit cheap, was missing a foot panel finsh piece, did not line up depth wise when installing to the cabinet sides, remaind wet even after full drying mode completed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lesa! Thank you for taking the time to leave your review. I understand that your unit is not drying as it should and I have provided a link to help rectify the concern.(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference:
1143999652
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dishwasher Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher that is super easy to use and does its purpose effectively! There have been no problems with the dishwasher and does not require a lot of maintenance.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good Value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money. This purchase was for a rental property.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product it works according to whatever Best Buy said in the store
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Well Designed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as great as it looks! Bought with the set and they really have made our kitchen look modern
This review is from Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
I would recommend this to a friend








