Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this one when we returned the whirlpool we just purchased that failed miserably. This was our second choice and so far so good, works very well cleans well but drying is not all that. One problem is that, since the controls are on top of the door, you have no way of knowing if it is on or not. And it is indeed very low on sound so we open it while working. A simple light would have sufficed.
I would recommend this to a friendBrand response from Samsung
Posted .Nevz, we're thrilled to assist with correcting your dishwasher's drying performance.
Here is a link to help you get tips and tricks for drying your dishes. Please follow the troubleshooting guide step by step. Kindly click the hyperlinks included.
Dishes not dry https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145832787) to help our team gather your information.
Have a great day.
^Charles
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My water pressure is not the same? After the dishwasher was installed my water pressure is not as great or good as it was. I’m not talking about when dishwasher is running!
No, I would not recommend this to a friend- Pros mentioned:Noise level
Nice unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quiet dishwasher not as much space for tall pots but otherwise extremely satisfied with my purchase
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jamzsrt! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
- Cons mentioned:Rack design
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan on how the racks are but the dishwasher works great overall
No, I would not recommend this to a friend Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dish washer clean ok but i dont like the racks. The slots are to small and at weird angles. Also the inside is made of plastic. I wouldn't buy this one again. It cost way to much. I did have much to chose from at the store. And the sales associate didn’t know anything about the appliance. He had to read from the internet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel the disappointment you have for this dishwasher. We will be here for any assistance you need.
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146601844), to help our team pull up your information.
Have a great day!
^Rodel
- Cons mentioned:Reliability
It’s efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice stainless steel dishwasher and completes my Samsung appliance package. It does dent easily
I would recommend this to a friend - Cons mentioned:Reliability
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but inside is kind of flimsy, seems cheap with less space than previous dishwasher in same space
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of our home appliance, JohnZ. We aim to provide you with a quality and efficient dishwasher and to do that we are here to share a link that could help you out.
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance.
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145328502) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Noise level
Ready to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this is a great Washing Machine. Quiet and powerful. I love it. The buttons at the top are great for tall guys like me.
I would recommend this to a friend - Cons mentioned:Rack design
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes good, just doesn't dry your dishes. To me, there is to many prongs on the bottom rack, hard to get things to sit correctly
I would recommend this to a friendBrand response from Samsung
Posted .Hello Misty,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry your dishes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144443099.
-Noraina
- Pros mentioned:Appearance
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean look and good product! Would recommend !
I would recommend this to a friend - Cons mentioned:Rack design
Simple and functional!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up of the racks is a little difficult to negotiate when loading bowls, but with a little Effort you can make it work. Operation is otherwise simple, and it gets the job done.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience! ^Ty
- Pros mentioned:Noise level
Always happy with Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Quiet and efficient. Very happy, even with the issues on installing. Required more than jus "plug and play."
I would recommend this to a friend - Pros mentioned:Cleaning performance
Ok for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad for the price. The stainless steel is extremely thin and weak and accessible to denting easily. However the overall performance is above average in my opinion for this price range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Seithnick,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the dishwasher's appearance doesn't meet your standard. Don't worry we will surely notate your feedback about this matter to improve our products in the future.
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355033
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Cleaning performance
Solid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a Little loud but cleans well. doesnt hold many dishes compared to others
I would recommend this to a friend Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have placed this unit in a rental house. I do not use it daily. I liked the arrangements of the shelves in the dishwasher. We left the renters the appropriate cleaners for cleaning dishes and the dishwasher cleaner to keep the unit clean.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Swim1momma! We're so glad you like it! Thanks for taking the time to leave us feedback. ^Lena
Second chance on Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second unit the first one burnt up, decided to try it again because it matches all my appliances. The warrantee gives me piece of mind
I would recommend this to a friend- Pros mentioned:Price
Great steal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, purchased to put into an island In an investment proposal
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dishwasher. It cleans the dishes perfectly without having to wash them again.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Dishwasher are as good as LG . Very easy and does the job. We have used it for last 3 month and very happy for it.
I would recommend this to a friend - Pros mentioned:Price
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for the price & an overall pleasant experience. Works the same as all other washers.
I would recommend this to a friend