Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I would buy this brand. I is simple to us. The directions was easy to read and understand
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Wonderful dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good stainless steel dishwasher. So far is working like a charm and looks great in our kitchen
I would recommend this to a friend Dish washing at its best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bad thing is the heat at the end of the wash does not dry up all the water after the wash.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Clean clean
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the smartest dishwasher I have ever seen. So many ways to wash and get it done right. All my stuff comes out spotless
I would recommend this to a friend - Pros mentioned:Noise level
New Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is still pretty quiet and gets dishes clean. Big upgrade over the whirlpool we had before.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Grimace! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet Dishwasher, can't barely tell it's running. Only way it would be better is if it had bottle washers in it
I would recommend this to a friend - Pros mentioned:Ease of use
Great Dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful dishwasher, and it's very easy to use. I am very happy that I purchased this Samsung dishwasher.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Dishwasher Looks great has Stainsteel wash tub and is quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once properly installed, this dishwasher has been working wonderfully.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher and very affordable. Cleans very good. No issues. best dishwasher that I've bought.
I would recommend this to a friend - Cons mentioned:Drainage
Many small annoying problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many small problems. Drainage issue, lights won’t turn off etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gary,
Thank you for bringing this to our attention. We apologize that you had to deal with this issue, as your Samsung Dishwasher isn't draining, and the light does not turn off. I know how disappointing it can be when equipment doesn't perform well. Please know that we appreciate all feedback that helps us understand how to improve our products.
Here is a link for Troubleshooting steps when the Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/#:~:text=Inspect%20the%20dishwasher's%20drain%20connection%20at%20the%20sink.&text=If%20you're%20using%20a,there%20is%20any%20visible%20blockage.
Deep clean your Samsung Dishwasher to prevent draining issues:
https://www.samsung.com/us/support/answer/ANS00076793/
Samsung Dishwasher does not turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
One (1) year parts and labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144766042
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Noise level
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is very quite. Like the hot wash and sanitize rinse feature.
I would recommend this to a friend Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher at a good price. The only thing that kept it from being 5 stars is that sometimes the dishes are still wet when the cycle is completed.
I would recommend this to a friendPleased with the product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 6 months. No complaints outside the spring mechanism in the pod tray is kinda loose
I would recommend this to a friend- Pros mentioned:Cleaning performance
Nice dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Gets dishes all the way clean. Doesn't always get the completely dry, but still happy with it.
I would recommend this to a friend Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear this while it’s running. Nice to have delay cycles so you can set it up to run and not forget to turn it on later. There are no buttons to press you just hold your finger over them.
I would recommend this to a friend- Pros mentioned:Appearance
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are pleased with our new dishwasher. It looks sleek and it is easy to keep clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it works really good and it was not super expensive. Love the sanitize option. Matches my refrigerator.
I would recommend this to a friend Great dish washer for the right price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tenant's dish washer was not working properly. It's over 14 years I believe so something's got to give. I did some searches online and came up with this Samsung dishwasher. When looking through the reviews there are some comments on the dishes not being dried afterwards. However, what got me to order this one is the price and availability. It was ready within a week and so far my tenants are happy with this purchase. Hoping it will last for a while...
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher that cleans great. Easy to install and easy to work with.
I would recommend this to a friend