Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Dish washer experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but love for Best Buy. They always do their best and when you get the maintenance plan or buyer protection they go above and beyond all the time. I purchased a washer and we were not happy with the dry cycle. They came out installed a different model and it works perfectly.
I would recommend this to a friend- Pros mentioned:Noise level
Excellent dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher was very quiet very stylish. Delivery was fast and on-time.
No, I would not recommend this to a friend - Pros mentioned:Noise level
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so quiet and looks even better in the house. I love it and so does everyone that sees it.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher, great quality, quiet operation
I would recommend this to a friend - Pros mentioned:Cleaning performance
Sweet clean.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Hauled off old one. Got down and dirty to install.
I would recommend this to a friend Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for great price. Very easy installation
I would recommend this to a friend- Pros mentioned:Noise level
Perfect dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for price. Recommended. Quiet and clean
I would recommend this to a friend Do Not Waste Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Samsung with this one. My dishwasher at my last house was extremely old and yet worked 10x better. I complain so much about this dishwasher because it has yet to work well once since purchasing. I have done every troubleshoot recommended by the manufacturer for drying the dishes and nothing works. My old dishwasher didn't even require rinse aid and it dried the dishes. This one you pay for rinse aid and it still makes no difference because the dishes will never be dry. I only gave it two stars because of its sleek design. I would still rather have something maybe not as appealing to the eye that actually performed it's intended functions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that you want a better experience with your dishwasher, Lizzybordan09. We are here to assist you with any help you need.
Here's a reference on what to do if your dishwasher is not drying the dishes. If this fails, click the "No" radio button on the bottom to ask if the content is helpful. In addition, hover your mouse over the hyperlinks and watch the instructional video for help.
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146523429, to help our team pull up your information when you message us.
Have a great day.
-John
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how much I needed a new dishwasher until I had this installed and used it. The glasses came out crystal clear. I held a glass from this dishwasher and one from my old dishwasher up to compare and the difference was stark. I am no longer putting away dishes while "inspecting" them to make sure they are really clean. I couldn't be happier with this purchase.
I would recommend this to a friendBy far, the worst dishwasher I've ever used!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher in August 2019 to replace a model from 1989, thinking it would be an upgrade. No. The "normal" light keeps flashing, which I was told indicates a leak. I contacted Samsung who came to my house and told me that Best Buy installed it incorrectly. After 5 months of fighting with Best Buy to get someone to look at it (they sent 5 techs to my house to look at it, but every time, they had the wrong work order and couldn't help. Mind you, I took 5 days off of work to meet the techs.) Finally got someone to actually look at it from BB and was told that it's actually an issue with the dishwasher itself. Samsung came back out, but needed to order a part. Came back with the part and got it working. About a month later, the "normal" light is flashing again. In the 7 months I've had this piece of crap, it has worked for about a month and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for bringing this to our attention. Your opinion matters to us! If you would like to have service to resolve this issue, please contact us via these methods
- Facebook Messenger: http://m.me/samsungsupport;
- Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398);
- Twitter: https://twitter.com/messages/compose?recipient_id=18768513.
Please reference this ticket number, 1141517515, when reaching out to us. We appreciate you taking the time to share your experience. ^Brad
- Pros mentioned:Price
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, quick, quiet and good price. Recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Easy to install with the install kit.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Colorado! Thank you for your positive feedback and choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance
A bit loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapest dishwasher for a reason. Cleans well bit heated drying still leaves dishes wet. It is very cheaply made.
I would recommend this to a friendBrand response from Samsung
Posted .Hi drew! I have a couple links to help you. First, this link (https://bit.ly/3iqblpo) has all you need to know about possible dishwasher noises. I also have this link (https://bit.ly/36qe3J2) that can help you get the best drying performance possible. ^Jecca
- Pros mentioned:Ease of use
loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved the new dishwasher easy to use and great space/rack division
I would recommend this to a friend - Pros mentioned:Noise level
Enjoying new dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new dishwasher, runs quieter and have cleaner dishes
I would recommend this to a friend dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the racks collapse makes it a little difficult to put dishes in , also was not told it did not come with a plug had to purchase plug
I would recommend this to a friendBobby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was all I expected and the installers were great.
I would recommend this to a friend- Pros mentioned:Noise level
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great quiet as a mouse and it was the cheapest
I would recommend this to a friend CY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great and all my appliances are Sumsung.
I would recommend this to a friendCyn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best products to me. I have gotten every appliance for my house from them. The warranties have always been better than any other place. The geek service is amazing. Thank you bestbuy for making life much easier.
I would recommend this to a friend