Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine for the money Would recommend this .
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mike! We're so happy that you're satisfied with this dishwasher. ^Jecca
- Cons mentioned:Rack design
Not wort it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this dishwasher. The bottom rack is always coming out and the quality feels cheap. The guide and Samsung rep. I spoke to said the door pops open when completed and it does not. Hard to know when it’s done without any indication that the cycle is over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Youngboi, I would have a hard time with that too. Thank you for bringing this to our attention. Your opinion matters to us. Your feedback helps to improve the Samsung experience for everyone. This model dishwasher does not offer the auto release door feature. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143591258) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Not what i expected from Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an unusual layout to the racks, limiting dish placement. Its louder than expected based on specs and compared to Whirlpool of same noise rating. Installation instruction are vague. For the pricepoint to get ‘stainless’ its still a decent machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for taking the time to leave us a review, ColonelK. Let us show you how to improve a dishwasher's performance.
To adjust your racks based on your preference, please refer to page 13 of the user manual:
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Other resources for learning how to load your dishwasher can be found at the following links:
https://www.youtube.com/watch?v=ZNbla-A9LOQ
https://www.samsung.com/us/support/answer/ANS00062443/
Loud or unusual noises indicate that action is needed, however, this guide will cover the steps that may help you avoid service:
https://youtu.be/UCU1FVp06MQ
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145108434) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Machine wash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design very nice and modern delivered fast and easy
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. It gets the job done. I set it to sanitize overnight. It’s great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RosiePosie! We are happy to hear that you enjoy the quality of the dishwasher. Thank you for choosing Samsung. ^Nic
Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top down sparyer makes its so nice to blast down onto your top rack adding another level of cleaning for more than just cups
I would recommend this to a friendNo problems so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a little weird. We had to go get an extra part for install. FYI had for 1 week in a rental.
I would recommend this to a friendwhat title mr. goodbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on time and installed and were gone good workers new what they were doing
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were quick and complete. They answered all questions and showed me how it works. Cleaned up all straps and papers that came off. They were great and I so enjoy the quietness when it is running and the nice shiny dry dishes. Thank you for all and the price I could afford!
I would recommend this to a friendbad decision
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it just a year ago, yesterday it broke down and it no longer has a warranty. I do not recommend the purchase, the service is not good, they charge for everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LuisL,
We are here for you anytime. We would like more details on what is happening with your dishwasher to provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146526102, to help our team pull up your information when you message us.
Have a great day.
-John
Noisy and felt cheap inside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outside appearance is nice. It's when I opened the door and found out what composite steel actually means... steel covered door and plastic tub. No thanks. Plus we test ran the unit and it was fairly loud , at least compared to the Bosch we were replacing. I returned this unit and bought a Bosch again, can't beat the -44dbm rating on it.
No, I would not recommend this to a friend- Cons mentioned:Rack design
Terrible dry cycle, not with the savings.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth a low price. Dishes come out sopping wet no matter which cycle we use, and yes we are using the heated dry cycle. The racks are poorly designed and have too many spokes, making it difficult to arrange dishes in different configurations. We've own several Samsung appliances, and this is the first one we have been highly disappointed in. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertC, we are pleased to help provide resolutions for your Samsung dishwasher.
Here's a link that can help you with drying your dishes. Click on the embedded word and watch the full video that's included in it.
Dishes are not dry
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You can also check this link to your user manual on how to load your dishwasher racks. Turn to pages 14 to 16.
Manual:
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146045010) to help our team pull up your information.
Have a great day.
^Camille
Does the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look with no complaints I only wish it came in the easy care stainless
I would recommend this to a friendBrand response from Samsung
Posted .Hello Amazed! We are happy to hear that the dishwasher is doing its job. Thank you for choosing Samsung. ^Nic
Quietest Dishwasher I've ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the little drawer in the very top to lay my knives down and long spatulas. the adjustable height top shelf is great for my wine lasses and water bottles. The door pops open when the cycle is done... scared me the first time, but realized it is designed that way! Highly recommend
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good construction. I always buy Samsung. There is nothing fancy about it. Dishwasher gets the job done! This has no WI Fi. But We love it!
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the service in the store and delivery and with my new dishwasher
I would recommend this to a friend- Pros mentioned:Noise level
No worth the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is quiet. Complicating to install as you have to wire the seperate power cord to the dishwasher. Once we sealed it under the cabinet and ran a full cycle realized the heat coil does not work so there's no heat dry. Waste of time and money but mine could have been a defect.
No, I would not recommend this to a friend Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new Samsung Dishwasher! It has several cycle options, lots of room and it is spaced out well! Customer service from store to delivery and installation was top notch!
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Like the digital lights! HOPE IT RUNS A LONG TIME.
I would recommend this to a friendDishwasher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and style. Seems like it’s made a bit cheaply though.
I would recommend this to a friend