Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Really good for the price!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because I need a new washer machine. It had a leak but it was covered under the warranty.
I would recommend this to a friend- Cons mentioned:Rack design
Good Basic machine, nothing special. Utilitarian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The racks could use a new design layout especially the top one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat
Good for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not expensive, does the job. The door feels a bit cheap... But it looks fine and it works. We'll see how long it lasts.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is nothing fancy. I do wish it dried better than it does.
I would recommend this to a friendGood budget dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has some pretty good features for an entry level dishwasher. If I was staying in the house I bought it for I would have probably gone with a model that is a little quieter. It got the dishes clean though.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small quiet dishwasher. Doesn't dry plastic and after it is finished it is very wet in the inside on the door and inside top. I would not recommend this dishwasher. What is the point if you have to dry all the plastic containers .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Telephonelady,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. Usually, loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
Loading guide for dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213118
Thank you for choosing Samsung. Have a great day.
-Trisha-
something every kitchen needs...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet, efficient, and you don't have to worry about the handle breaking! I needed a new dishwasher, and this one had everything I could ask for.
I would recommend this to a friendGood dishwasher overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher overall for the price. I would likely buy it again.
I would recommend this to a friend- Cons mentioned:Rack design
Thought all were the same size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it fits in the same hole as our last one but this one seems so much smaller. We can’t get as much in. We even struggle to put pans in. The dishes are always wet when they are done, even when we leave them for a while to dry. Not impressed with this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when you purchase an appliance and it does not meet your expectations. I am including a helpful link to a troubleshooting guide to support your concerns on the dishes not drying (https://bit.ly/2H3LTsK). In addition, here is a how to guide on loading the dishwasher (https://bit.ly/3dtjUPc). Thank you for being a Samsung customer! ^Lena
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. It was a little smaller than our previous model.
I would recommend this to a friendSleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice installed. Matches nicely with the microwave we also purchased
I would recommend this to a friend- Pros mentioned:Price
It washes dishes
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it in a condo I flipped. Decent prices looked great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Mach430! Thanks so much for choosing Samsung! We really appreciate you. ^Jecca
Samsung dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use wife loves to use and very good in cleaning
I would recommend this to a friendgreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well and quiet. stainless steel easy to clean with a special cleaner.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for the price. Very pleased with this product
I would recommend this to a friendJM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Working so good so far. We will recommend this one to friends.
I would recommend this to a friend- Pros mentioned:Noise level
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box, no visible damage. But on the very first time I used it, it makes a terrible noise - it is defective. Now it is too late to return it, so I have to go through the warranty from manufacturer Out of fairness, I have also a Samsung dishwasher at another place, and it works great, like a clock, and super quiet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how dealing with a noisy dishwasher feels. We're here to help.
Below is a link to troubleshooting a noisy dishwasher. Browse the guide and select the noise your unit creates. It also includes a video to watch from start to finish.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
You may also refer to the user manual for other solutions when the dishwasher is too noisy. Turn to page 24.
https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Just Right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dishwasher but I do have to use a drying agent with each use.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher when it was on sale for 350. I was replacing my old one because the parts equaled up to the price of a new one so I gave this a shot. There are convenience features that are missing that I didn't know I needed: -no light indicator to say washing is complete -un-intuitive delay start settings -made of hard plastic, so dB level is pretty high...the front door is only stainless steel. -dishes are damp at best After having this for 20 days, the "Normal" light kept flashing and it kept making a constant loud chime noise. Tried to turn the power off and it would just turn back on and do the same. Tried to cut it from the breaker, and it would start up and do the same. Did a search online and quite a few experienced this with no real solution. I contacted best buy and they made returning it really simple including pickup. Do yourself a favor and buy a quality dishwasher. I love my new one.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was dropped at some point before delivery. I found out when I opened the box and saw a crack in the plastic before installing. I immediately called for a replacement and am waiting over another month for a new dishwasher. Delivery is for April 24. Hopefully this one will not be damaged.
No, I would not recommend this to a friend