Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Looks nice and is easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well but the top rack is messed up will need to be repaired or Replaced once normal services begin. I called the store they wouldn’t make a report on it but did say I could call back later in the month.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best dishwasher I have ever had ,the frideaire I had before this one gave us problems all the time ,we've had this Samsung dishwasher for Several months and the dishes are very clean.
I would recommend this to a friendEasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer that has it all. Easy and convenient. It saves me time rather that doing it manually.
I would recommend this to a friendQuiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was a great deal. It’s super quiet and has the panel on top instead of the front. I love it because it gives the dishwasher a sleeker look
I would recommend this to a friendSpend $ To Buy Protection Plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Cleans well. Looks Good. Quiet. Cons: "Heated Dry" does not dry well. Electronic Control Board went out after 13 months from purchase. Recommend: 1. Buy the protection plan. It will save you the cost of parts. Note: Without a plan, repair would have cost ~85% of the purchase price of this dishwasher. 2. Best Buy Total Tech Membership gets you 20% off Service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy washing dishes using your dishwasher, CynthiaG. We are here to help you.
Suppose your dishwasher is not drying your dishes too well. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146553664, to help our team pull up your information when you message us.
Have a great day.
-John
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher went out it was more cost effective to get a new one, a great Price! Happy
I would recommend this to a friendA very good experience!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saad was extremely helpful and found the right dishwasher to fit our needs. He extend the facility to hold the product at the store giving us time to arrange for pickup and delivery.
I would recommend this to a friend- Cons mentioned:Cycle time
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid, it’s a great dishwasher. The only issue is that it seem as if it takes a long time to complete one cycle.
I would recommend this to a friend Great for rental properties
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. No issues. Works as it should.
I would recommend this to a friendDishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased dishwasher for our rental property. Tenant is very pleased with the item.
I would recommend this to a friendGood looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use yet but it looks user friendly
I would recommend this to a friendDisappointing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five repair visits within 18 months. Replaced main panel and drain pump and still repeated error codes and failed to work. I have now replaced this lemon. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is showing an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147969021) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Good dishwasher for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit louder than we expected but does a good job.
I would recommend this to a friendRemove old Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not remove the old dishwasher after all. I paid for it can you please reimburse me . Thank you
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets fingerprints easily and I don’t like the buttons being on the top instead of the front. Seems to wash dishes well.
I would recommend this to a friend The WORSE!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute WORST dishwasher I have ever purchased! I bought this dishwasher September 2019(New) two months later it broke. Geek squad made “repairs” and it worked fine for another two months. In January 2020 it stop working again. Same exact issue. In which it was “repaired” again. End of March 2020 same issue. Being that we are in the middle of a “pandemic” I was unable to have it repair at that time. We are in August 2020 with our third repair scheduled for this weekend. For about a year now we have asked for an exchange/replacement/half credit to buy a new dishwasher that is NOT Samsung and have been unsuccessful. I have spoken to representatives from both Samsung and Best Buy. I’ve been given the run around. I definitely would NOT recommend this SAMSUNG dishwasher! it’s TRASH and Samsung does NOT stand behind their product. We have been without a dishwasher for about 5 months now...TRASH!!!
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Nice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new dishwasher. Cleans great very quiet
I would recommend this to a friend Dishwasher Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Samsung storm wash and it operated better. I thought this would be similar, but its a lower end model. It's a little noisy and it gives no indication when the load is done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher being noisy and it gives no notification when the load is done. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144566006.
-Noraina
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher Cleaning and drying efficiency Love the dishwasher hidden display Will recommend Love Samsung products Energy and water efficiency
I would recommend this to a friendDishwasher Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishwasher Samsung was delivered on time and installed in my new home without problems. Great product. Clean dishes without leaving any soap residue. Happy with this dishwasher.
I would recommend this to a friend