Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the dishwasher and it seems to be working fine
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Nikki. Thank you for choosing Samsung. ^Lo
Worth the upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my builder upgraded dishwasher for this one. There were so many that were way more expensive and I'm halpy.i got this one! I'm a 36 year old women and I installed it myself, its not to hard.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Ok ish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes the dishes great. Very loud so turn up the TV. Was missing all the connections that it should have come with even the hose elbow. You’ll need to make a trip to home depot. But other than that it good.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher after our very old one finally stopped working. This dishwasher is very easy to use, it’s not complicated at all. It gets the job done and the cycles are quiet. I’m very happy with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family. We're happy to hear that this dishwasher is a great fit for you and your household. ^Lo
Love the dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit weird having to order my appliance online since you had to make an appointment to go in the store but I understood the circumstances we are in. Love all my Samsung appliances from Best Buy.
I would recommend this to a friendIt is ok...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is only ok. If you need a cheap replacement this is for you. However, it does not always drain and it does not always dry well. It is a little on the loud side but I knew that before I bought it. Again average dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jbclark2307,
I see that you are having some concerns with your Samsung Dishwasher not draining or drying your dishes. I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143232345. We thank you for being a part of our Samsung family. ^Brad
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece of equipment. Works great and installation was perfect. Great choice.
I would recommend this to a friendNice Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues with delivery a few times with this dishwasher, but the appliance manager was very helpful in getting the installation scheduled and following up making sure the delivery and installation went smoothly.
I would recommend this to a friend- Cons mentioned:Reliability
Already Malfunctioning and only had it 1.8 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra for a reliable model and it's only been 1 year and 8 months and this dishwasher stopped working. The cycle begins and stops 10 min into it with the control lights flashing. This happened with my old dishwasher after 4 years and I had to pay hundred for someone to come out to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We aim to help you find joy in the task of washing dishes. Let's go ahead and help you with your dishwasher.
Some dishwashers without digital displays show error codes through blinking lights. The combination of blinking lights determines the code.
Please click the link and hyperlinks for tips.
Lights are blinking on the Samsung dishwasher (please select what lights are blinking to determine what steps to take):
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146482391, to help our team pull up your information when you message us.
Have a great day.
-John
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks very sleek. Fits nicely to the space.
I would recommend this to a friendGood Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was on sale and I got a great deal.
I would recommend this to a friendOk Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an Okay dishwasher. One complaint I have is the dishwasher holds a lot of moisture after it has ran it’s cycle even with the heated dry feature on.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Boone! We appreciate you taking the time to bring this matter to our attention. I understand that your dishwasher is not drying completely. Please see the following link to help rectify that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143953604
Thank you for choosing Samsung. ^Nic
What is wrong with this dishwasher?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple dishwashers. I know how they work. I just received this dishwasher. I have used it 4-5 times. First 2 times and my dishes are completely filthy after the wash, also extremely wet even after using the drying option. I chalk it up to the dishwash detergent I was using, seeing as it was all natural. I buy new dish detergent pods. Same thing - dishes filthy and not even remotely drying any of the dishes. Try a third time with another dishwasher detergent and different filters with different sets of dishes and of course, same issue. Did I just buy a glorified dish rinser?? What good is this product if not only does it not wash, it does not rinse? What do I do? I am stuck with this hunk of junk - lemon, that I paid for. My 20 year old dishwasher would clean more dish cycles in less than the time it would take this junk to rinse 1 set of dish cycles.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great since with excellent noise reduction
I would recommend this to a friendManchester, CT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior of the dishwasher has a smell to it. The design of this dishwasher seems to have less space then the one I had before.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We always prioritize getting you assisted, DonnaF. Your product convenience always comes first.
To prevent any odor or smell on your dishwasher, do not leave dirty dishes in the dishwasher and leave the door slightly open when the dishwasher is not in use, and proper cleaning is an important part of maintenance.
You may refer to these links:
Cleaning your dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher stinks:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
A complete video on cleaning your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
The below link is the user manual for your model. Turn the page 19 (Cleaning the Exterior) and page 24 (Has a bad odor) for reference: https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145802161, to help our team pull up your information.
Have a great day.
Melardo
Dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, dont use on a regular basis, but the times I've used it, it has worked well.
I would recommend this to a friendReally enjoy our New Dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We have never had a problem with Samsung products! Wide space for large loads of dishes! Large rack on top, larger. On the bottom!
I would recommend this to a friendStove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, easy clean up and heats up good when your cooking multiple things
I would recommend this to a friendAppliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service good and clean items good deals perfect price love to shop at best buy...
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my rental house… Geek Squad delivered and installed.
I would recommend this to a friend