Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Attractive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great under the counter. A major upgrade for us!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Worst drying
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new house but absolutely horrible drying. We trust Samsung brand but this is very disappointing. We weren’t able to test this when we bought it because the closing on our new house was delayed. Even rinse agent does not help. I see a lot of water and droplets on the dishes even with heated dry on. The cheaper dishwasher in our rental apartment was way better in drying. I would really like to exchange this dryer for a different one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI sunny1729! We are sorry to hear that your unit is not drying correctly. please know that we hear your concerns and aI have provided link to help rectify the drying performance. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144107345
Thank you for choosing Samsung. ^Nic
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery I was told when they were on their way and was offered a tracking option as soon as my purchase was delivered I got another notification
I would recommend this to a friend- Cons mentioned:Reliability
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this from Beat Buy as an open box item. Had two invisible dents, at least from what I was told but you really can’t see it to my 40 year old corrected vision eyes. Also, there was also a very small rust spot. But do the the non existent available if such items as this, I’ll take it and save nearly $400.
I would recommend this to a friend Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. After a year, it stop making the alert noises when you turn it on and start.
I would recommend this to a friendBrand response from Samsung
Posted .We want you to have the best experience with your dishwasher. We want to speak to you directly to support your unit's alert chime.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146567305, to help our team pull up your information when you message us.
Have a great day.
-John
Very loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher but obnoxiously loud. There is no option for a silent or quiet wash. I would recommend researching other models.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be delighted to find possible solutions to fix the noise on your dishwasher, LucindaD.
When using the dishwasher, try to arrange the dishes properly. You should remove food remains such as bones, fruit seeds, etc., and any other waste, such as toothpicks, paper, etc., from the dishes as these may cause damage to the dishes, create noise, or cause the dishwasher to malfunction. Make sure as well that your dishwasher is level.
You may refer to these links:
The dishwasher is noisy; that includes a video:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Level the dishwasher:
https://www.samsung.com/us/support/answer/ANS00080768/
Dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/
Dishwasher load:
https://www.samsung.com/us/support/answer/ANS00062443/
You may also watch this complete video on properly load your dishwasher: https://www.youtube.com/watch?v=ZNbla-A9LOQ
The below link is the user manual for your model. Turn the page 10 (Flooring), page 13 (Removing the Upper Rack), page 14 (Loading the Lower and Upper Rack), and page 24 (Is too noisy) for reference: https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145779527, to help our team pull up your information.
Have a great day.
Melardo
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, quite and very smooth looking. Drys well and bottoms are easy to push
I would recommend this to a friendMothers Day Gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my mother loved it.! Wouldn’t mind buying another one.
I would recommend this to a friend- Pros mentioned:Appearance, Cleaning performance
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dishwasher, beautiful and works amazing! Love it!
I would recommend this to a friend You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are times where my dishes are still dirty after running a wash cycle that lasts FOREVER.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to find pleasure in washing the dishes, ElizabethY. Let's go ahead and help you with your dishwasher.
Here are some steps to take if your dishwasher is taking too long to finish the cycle and, at the same time, not cleaning the dishes. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung dishwasher does not dry dishes :
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Samsung dishwasher cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146494393, to help our team pull up your information when you message us.
Have a great day.
-John
cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was installed professionally works great satisfy with appliance and everything else
I would recommend this to a friendNew dish washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best Buy has always been great to me. Thank you
I would recommend this to a friend- Cons mentioned:Reliability
Boooo Samsung. Pain in my butt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher less than 1 year ago and have already needed to repair it 4 times. Samsung has paid for the repairs as it is within the 1 year warranty period, however it is the exact same problem every time. We are without a working dishwasher for 1-3 weeks everytime until it is repaired! It is very disappointing as we have other Samsung products and have been pleased with all of our other purchases. Spend a little more money and get a better quality product. Thumbs down for this hunk of junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were having issue with your Samsung Dishwasher. I am glad to see that our Certified Samsung Technician was able to resolve your issue. We thank you for choosing Samsung and being a part of our family. ^Brad
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the price the brand and it’s a really nice dishwasher
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales reps in store and excellent installer. He went above and beyond
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher still trying to figure out how to work it. Seems to stay moist inside even after heating not sure if I need to let it air out or not.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sunshine! We are happy to hear that your dishwasher is meeting your expectations. This particular unit does have a vent which is why the inside is sometimes still moist. Thank you for choosing Samsung.^Nic
Good stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love the songs and sleekness. Couldn’t figure out how to connect to SmartThings app, it always says error.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the money. I installed it in the in-law apartment I built in my basement. Happy with the purchase
I would recommend this to a friendCG123
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher. Its loading is very well designed.
I would recommend this to a friendGreat Choice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the size and features!!! Looks great and fits with our other appliances. I thought the top control would be a pain but it's not a problem.
I would recommend this to a friend