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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $584.99

Customer reviews

Rating 4.1 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,289 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not reliable but cleans okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher cleans well...when it works. It has regular and constant problems with getting clogged, getting stuck in pumping cycles, the little soap door doesn't work well 80% of the time. After 2 years, I'm completely fed up and replacing it. I should have done so a long time ago.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Can be a little glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't always start the first time. It sounds like it's starting but then it doesn't do anything until you open the door and press the button a second time. Does not dry well at all and if you select the sanitization option it emits a very high pitched hum noise. It does seem to clean well and is very quiet when not on sanitization mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Somewhat disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but I don't understand why the dishwasher has long cycles. The lowest cycle is 60 minutes which is the one I use. Cleans the dishes fine but what a waste of electricity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Washes okay....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a house that didn't have a dishwasher. Decided to buy this one. Does an excellent job cleaning the dishes. It lacks the heating power to dry the dishes well. I noticed that most of plastic wares are still wet after the cycle. Good starter dishwasher for the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to be a welcomed addition to your new home, ApexLegends. Here is a link that will help you achieve optimal drying performance from this unit (http://bit.ly/2Z47xBR). We hope you find it beneficial. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far! Cleans well, and dries well on the normal rinse. Haven't had to use any heavy duty settings yet. I think using a drying agent helps most though, no matter what dishwasher you buy. The only con is that it's hard to clean the front of it, because it definitely shows every fingerprint!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price. It cleans the dishes really well. It is very User friendly & easy to use. It is super quiet when it’s on. Love the buttons on inside of dishwasher. Love the variety of options on it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Review of Dishwasher purchase & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installation package (kit, delivery, installation, haul-away) was expensive, the service was done on time and seemingly professionally. There has not been any problem yet (about a month since installation) and I hope that this brand new Samsung dishwasher works flawlessly for a long time to come.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very quiet, easy to load Really cleans dishes to a sparkling finish

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Good look, but kinda small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, quieter thannthe one replaced. But not happy with the racks and seems small. Does not dry dishes very good. But the do come out spotless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Having the dishes clean and dry is an important reason for having a dishwasher.

      The upper rack can be adjusted or even removed if needed to accommodate varying sizes of dishes, even pots, and pans.

      ADJUSTING THE HEIGHT OF THE UPPER RACK on page 13
      REMOVING THE UPPER RACK on page 13
      https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf

      Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again and the water droplets form, they form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes.

      Samsung dishwasher does not dry dishes
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145450139) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very quiet running dishwasher and I have been very pleased with the cleanliness of the dishes. The control panel is easy to use and just requires a soft touch to turn on and choose the settings.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Kyrose! I love how easy to use the control panel is on this dishwasher too! ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Samsung Dish Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been half a year, and still going strong. Some things could be better, but for the price it was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price, easy to use. Shipping was inaccurate with timeline. Best Buy was unable to contact 3rd party for updated shipping timeline. Was delivered 2+ hours after shipping window time and missing installation kit that was ordered.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Danielle! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Cons mentioned:
    Rack design

    Rated 1 out of 5 stars

    Don't buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the dishwasher hasn't broke, which is a good sign up the pegs on the bottom rack have been opened up and started to rust (see pictures). I bought this dishwasher in 2021 nad just realized the bottom rack was rusting, so who knows how long I have been eating and drinking off dishes that have been cleaned with rust water. I looked up this issue on reddit and saw other people have the same issue. This isn't a knock on Best Buy, they provided good customer support. I'm going to reach out to Samsung and see what they can do for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have the best experience with your dishwasher, Walker. Let us help you out.

      Please refer to pages 19-21 of the dishwasher's manual for steps on cleaning your dishwasher's interior. This includes the filter and nozzles:
      https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147877404, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Affordable Dishwasher!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided to upgrade the appliances in our house and we started with the dishwasher. We selected this dishwasher because of the excellent reviews, stainless steel and hidden buttons. We are pleasantly surprised with dishwasher. First, the installation was very easy. Secondly, this Samsung does an excellent job with cleaning dishes. Lastly, there was enough storage capacity to accommodate a large family, which we loved. This dishwasher delivers excellent quality at the perfect price point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Easy install, good dish cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver on time by Best Buy. You will need the adapter to connect the water. It takes one hour to install it with very basic tools. It is less noisy than the one that I was replacing. Dishes are coming clean. Glass and metal 100% dry. Plastics need to be left outside to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A Very Good and Quiet Dishwasher - 6 months use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung Stainless Steel Top Control Built-in Dishwasher in June 2020. After 6 months of use, I am extremely happy with the dishwasher unit. We had owned a Frigidaire unit that lasted us many years but finally quit working. We had a little bit of a learning curve on this unit, but it was well worth it. Pros: Stainless Steel Front, Controls on Top of Door, Very Quiet, Energy Star Efficient, Price Cons: Wiring up electrical plug, Heavy Soiled Dishes not as clean So much quieter than my last dishwasher, that I question if it is even running. So far, so good. The trays are plastic, which are not a big deal for me, it makes the unit lighter and easier to push into place.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking a long while to get a new dishwasher because of a shortage of competitively priced options in our area during the pandemic, we chose this Samsung. It arrived several weeks later, as scheduled by Best Buy, along with the delivery and installation for which we paid. It meets our expectations. Although somewhat noisier with a higher purchase price than our old Maytag machine, it is quiet enough and looks nice. It cleans the dishes well just on Express 60. (All the other modes run for a very long time.) We don't use the drying feature very often, but the drying worked fine when we did. Most important, the filter at the bottom is much easier to access than in our previous dishwasher. Overall, we are relieved because washing dishes by hand was messy and a time killer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high efficiency in this dishwasher, minimum noise and great cleaning on every run. Looks great and easy operation

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good dishwasher so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating element went on the last one (GE). Given COVID, installed myself. Not too difficult to install. Does not come with a power chord. Strongly recommend to use Cascade for drying dishes/glass.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does the intended job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Quiet Very nice looking Does a very good job cleaning dishes Cons: I do not like the configuration of the slots. It makes it difficult to load pots in conjunction with plates. Inside seems a bit smaller than my last machine Overall I think this is a decent product. It does the job that is intended. I do see why they changed the configuration of the inside on the more updated version. If you can afford it, go for the upgrade. But overall its not bad

    I would recommend this to a friend