Customer Ratings & Reviews
- Model:
- DW80R2031US
- SKU:
- 6336699
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Couldn’t be happier! Customer service is awesome
I would recommend this to a friend- Cons mentioned:Reliability
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher to replace an old dishwasher that was too loud. Halfway through the first cycle using this brand new dishwasher, it started making a high pitched humming sound. It's an intolerable sound and frankly my old broken dishwasher was less of a headache. It's absolutely insane that a brand new dishwasher from Samsung would go bad on it's very first use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there BW175, I see that you are experiencing issues with your problems with your Samsung Dishwasher being noisy and know this must be annoying. I would like to offer some helpful information to find a resolution. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
If you are still having problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143532415. We thank you for joining our Samsung family. ^Brad
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matched all my metal applinaces and got it for a great deal.
I would recommend this to a friendGreat Buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved and had purchased this in the black steel for the home I sold, it was a no brainer with the options this dishwasher has to offer.
I would recommend this to a frienddishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with our purchase. This went into a rental, and the tenant has not complained, so I will call that a win.
I would recommend this to a friendSo far so good…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it a month and is great! Exactly as expected
I would recommend this to a friendLoud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very loud, if it were not already installed I would return it, our last Samsung was so quiet you didn’t know it was on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Romance5! We are sorry to hear that your unit is loud which is unacceptable. Below I have provided a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143845337
Thank you for choosing Samsung. ^Nic
Didn’t Last Long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Stopped working within a few months. Safety switch prevented it from working properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MommaRenick,
Thank you for reaching out about your Samsung DW80R2031US dishwasher. We understand how frustrating it can be when a product stops working as expected. The safety switch could be triggered by an issue with the door latch or alignment, which may prevent the dishwasher from functioning properly.
For more details on troubleshooting and maintenance, please refer to the manual's section on "Safety Features and Troubleshooting," which spans pages 16 to 22.
You can access the full manual here: Samsung DW80R2031US Manual.
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231219145804042/User_Manual_DW80R2031.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147771783) to help our team gather your information.
Have a great day.
^Charles
- Cons mentioned:Reliability
Highly Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the first month of having it. It's under warranty but the company that fixes it is so booked out that it's been a month with no dishwasher. Even the guy fixing it says it's not a good dishwasher. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you sharing your experience with one of our Samsung dishwashers.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful product, as described, delivery serves were great as well
I would recommend this to a friendA bit early to tell but no complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit for a rental property. So far no complaints from the tenant so I would have to assume it is working as expected.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Has sanitize option which is awesome.
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to use very efficient and cost efficient. Maybe the best dishwasher I’ve used.
I would recommend this to a friendNeeded something quick and found a great deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and easy to use. Only thing we are getting used to is the racks and how they hold dishes. Must play to fit right.
I would recommend this to a friendGreat dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishes are now clean and shiny! Love my new Samsung dishwasher!
I would recommend this to a friendGreat!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality!! It works great and looks fantastic in the kitchen!
I would recommend this to a friendBest Buy is the only place I will buy from now on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived within the time they gave me and my dishwasher was installed quickly. They were polite and wore masks
I would recommend this to a friendExcellent addition to the kitchen appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great for the value and functionality.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We dont use it enough for how well it works. Its really nice.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought our first dishwasher in our new home and it is awesome! Slick and beautiful! Buttons are hidden and works great!
I would recommend this to a friend