Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and spacious! Looks great with other Samsung appliances.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Great dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well and very quiet! Highly recommend it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Difficulty with racka
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has been doing a good job cleaning the dishes but the bottom rack is always falling off the track. Also the plastic plate holders have melted and warped and that makes it hard to load certain items
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about the broken rack and plate holders.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Best Dishwasher to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value for the money, quiet and fast, dishes are clean, and fits well under the counter. Recommend this model for the price.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
GREAT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer! way better than my old LG! great product and what a great price
I would recommend this to a friend - Pros mentioned:Noise level, Price
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money. Spacious and quiet. It works great.
I would recommend this to a friend The Dark Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. However, there are two issues I wish they had thought through a bit better. The silverware removable rack has holes in the bottom that are too big. So, you have to put knives in with the sharp tips up, and that is dangerous. The other issue is that the interior is so dark it's hard to see where you are putting things, especially the silverware.
I would recommend this to a friend- Pros mentioned:Cleaning performance
The Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher because clean, so well, my dishes look so Shiny. Love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well and is really quiet. We really needed something that would allow us to watch TV while it’s running.
I would recommend this to a friend - Pros mentioned:Cleaning performance
ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works, cleans everything, dont care for the touch screen style buttons they dont always catch me touching them, and the inside when done is still wet not completely dry.
I would recommend this to a friend - Pros mentioned:Cleaning performance
10/10 recommend would purchase again.!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dishwasher has been performing wonderfully. Cleans dishes perfectly. The dry time is a linger than my old one but still performs wonderfully. The sleek design is very appealing and the simplicity of choosing the mode you want is great.
I would recommend this to a friend - Pros mentioned:Noise level
Clean lines, beautiful update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet. Lots of room. My plumber husband installed. Would not recommend self install unless you are a professional.
I would recommend this to a friend - Cons mentioned:Drainage
I hate this dishwasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a pain since the day after the return period ended. If it gets opened before the cycle is done (we have kids, it happens) it will go into an error where it has to drain repetiviely with lifting the sensor for 24 + hours for it to work. It drains poorly and I just unloaded half of the clean dishwasher into the sink to be rewashed because it doesn’t do a good job- likely because it drains poorly and then just sprays gross goop all over everything inside. Purchasing this dishwasher is the worst decision I’ve made in the last year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Serena,
We understand that dealing with a dishwasher that does not clean the dishes can be frustrating. Let us help.
We understand the disappointment when dishes come out with soap still on them, Daniel. Let us help.
We have a link with details to help you with the dishwasher that does not clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking another resource if the dishwasher has an error code or blinking lights and other hyperlinks attached to it, as they also contain helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to page 23.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Lastly, the links below will guide you on improving the dishwasher cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151120329 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Nice lil dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher cleans well and is quiet. Would buy again
I would recommend this to a friend - Pros mentioned:Noise level, Price
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for this dishwasher, very quiet and works very well. Also one of the best delivery and installations I have ever experienced.
I would recommend this to a friend - Pros mentioned:Noise level
New Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the short amount of time having it, it seems to be a good quiet dishwasher.
I would recommend this to a friend - Pros mentioned:Noise level
Wonderful early Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, beautiful finish and lots more room than a regular dishwasher. Stainless steel inside! We love it!
I would recommend this to a friend - Pros mentioned:Noise level
quiet and great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look, quiet and a terrific value. I put these in many of my homes and rental properties. I've rarely ever had an issue with them and if so it was quickly replaced with a new one.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Cleans quietly and efficiently!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price point is awesome for a quiet and fully functional beast. Not only esthetically pleasing but cleans like her more expensive counterparts.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Great value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great and is super quiet. Highly recommended.
I would recommend this to a friend