Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Doesnt Dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty quiet. Looks nice. Dishes come out clean. Only downside is the dishes are still soaked even after thr heated dry cycle so im not sure how i feel overall. For $400 or more i feel undecided.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know that dealing with a dishwasher not drying the dishes can be disappointing. We're here to help.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 24.
https://downloadcenter.samsung.com/content/UM/202307/20230706140448315/User_manual_DW80CG40_DD81-04334A-00_0522.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146793832) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance
Great little work horse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice for apartment Works well cleaning and drying cycles perform well
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Easy to use dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works great! Would recommend to a friend
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well i cant hear it run and it always does a great job
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Tub material
Plastic Tub NOT Stainless Steel. Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my criteria for buying a new dishwater was it having a stainless steel tub. The specs on this product said stainless steel tub but IT DOES NOT HAVE A STAINLESS STEEL TUB. My husband had already started installing it when I got home and saw that it was plastic. I am very disappointed and felt the description/ specs were misleading. The plastic is cheap feeling and sounding. I regret buying this model. Besides that, it doesn't hold as many dishes as my old dishwasher and doesn't give any info about run time. But it is quiet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CrystalR,
Thank you very much for your observation of our dishwasher's tub. Rest assured that we are working to improve our products and services with the help of your reviews.
For more information about the dishwasher's cycle time, please see page 22 of the manual link below.
User manual.
https://downloadcenter.samsung.com/content/UM/202307/20230706140448315/User_manual_DW80CG40_DD81-04334A-00_0522.pdf
We would love to speak to you directly to provide more assistance with your inquiry.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146915264) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Ease of use, Noise level
Dishwasher runs great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dishwasher works great. It is easy to use and very quiet.
I would recommend this to a friend Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, a little noisy at times but overall very good performance for the price. Much needed upgrade from my 12 yr old GE
I would recommend this to a friend- Cons mentioned:Drainage
Overall Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product. We are having issues with it draining at the moment but I am pretty sure we just need to double check all the connections after install. Product looks great and fit perfectly. Excited to see the value over time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rob
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is working very well and looks nice.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new dishwasher. Cleans and dries great. Delivery and installation were perfect too!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is quiet and does a great job washing everything
I would recommend this to a friend Kitchen appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it saids is suppose to do very satisfied with dishwasher.
I would recommend this to a friend- Pros mentioned:Price
Best looking & strong built dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am looking to replace existing dishwasher with stainless steel and found samsung best option within my budget. I like found it in open box item, I recommend this product. Installation is bit expensive in other stores, my membership saves some money.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher! Easy to install, works great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an excellent job at cleaning the dishes. Does a better job drying the dishes compared to my old dishwasher.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great value, great price, awesome features!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our older dishwasher finally gave up and decided to continue with Samsung products as we have their washer/dryer and refrigerator. So far its been spectacular
I would recommend this to a friend Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I love this dishwasher. Very beautiful
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it cleans super well and I love the heat dry function!
I would recommend this to a friend Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good customer service, good price too
I would recommend this to a friend- Pros mentioned:Cleaning performance
Nascar24
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dishwasher was easy to run, did a great job of cleaning the dishes, and the drying was good.
I would recommend this to a friend