Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, quiet operation, and ease of use of this dishwasher. Many also appreciate its price and capacity, along with the straightforward installation process. However, some customers have reported issues with drainage and the tub material. A few have also mentioned a noticeable odor.
This summary was generated by AI based on customer reviews.
working senior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean very well on cycles other than heavy
I would recommend this to a friend- Pros mentioned:Noise level
We went all stainless. It looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It so quiet. Looks great. It fit really good under counter
I would recommend this to a friend - Pros mentioned:Noise level
Should have looked closer at the inside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup on bottom holds dishes very close to one another. Areas where I fill them in doesn’t allow glasses above to get clean. Rack for cups, mugs and small dishes only has one row where mugs or larger glasses fit. Even though silverware hold has slots to separate them, the thick plastic holder prevents tgem from cleaning. I flip the slotted pieces up and it works much better. I will say is is quiet when running.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your point of view and how this affected you. Let's show you the best way to load a dishwasher, ChrisMarg.
For added reference, I have shared a link below to help with the dishwasher's cleaning efficiency. Kindly check out the hyperlinks and visit "Loading the dishwasher" for proper loading recommendations for more organized, space-optimized, and cleaner dishes.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147550537, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
Pretty Nice Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Does the job and I really love the super easy filter you can pull out and clean. Normal volume and I do love the fact it cleans and dries in 60 mins. Would def buy again.
I would recommend this to a friendBrand response from Samsung
Posted .AmandaD, we appreciate your positive observation about your dishwasher. Rest assured that we will continue to improve our products for our customers.
Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
- Pros mentioned:Cleaning performance
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works awesome and the delivery service was quick and efficient
I would recommend this to a friend - Pros mentioned:Noise level
New dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly for my household and it’s so quiet
I would recommend this to a friend - Pros mentioned:Ease of use
...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Was easy to install. Would happily recommend.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet/Sleek Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is sleek and quiet. I am pleased with it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does cleans dishes. Nice machine does whats it is supposed to
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and works great Easy to operate and very quiet
I would recommend this to a friend So disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting around, the appliance didn’t show up. I had received several messages from Best Buy, providing the 9a-1p window, then the app updated providing a delivery time. It still never showed up so I had to call Best Buy because they never called me. They said the truck broke down and rescheduled. On the second Delivery date they finally arrived and left the unit in the middle of the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Lowe's Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
^Joshua
Good black friday deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works good and install was pretty easy. Just had to splice a different plug in to make it fit for my home.
I would recommend this to a friend- Cons mentioned:Drainage
Poor Warranty Blamed Installation to avoid fixing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher doesn't drain at the last cycle. Drains fine in all other parts of the cycle. I think it's a control board issue. Service tech came to diagnose, but doesn't run full cycle to see the issue, but a short test cycle. Can't re-create problem, claimed an installation problem, but I believe they put that down to avoid fixing the problem. Shady. Now I have this unit that doesn't work properly. They're asking me to get a plumber to check install before they will do anything more. Ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyW,
We can feel your disappointment with this dishwasher. We are here to help you.
Please see page 25 of the user manual for steps to take when the dishwasher does not drain water.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149376564), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Noise level
Silent and does the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the dish washer is running great and is silent
I would recommend this to a friend Amazing Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product! Works amazing with all the dishes and clean up a big family entails. Quick and easy pickup with great customer service! Thankful to the best buy team for helping us make the holiday season great with this gift to the in-laws!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good good purchase we bought 2 and it's work's really good would gets another one
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dish washer does a good job at cleaning and drying the dishes
I would recommend this to a friend - Pros mentioned:Price
Good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher, I bought 2 of them. With very good price.
I would recommend this to a friend - Pros mentioned:Ease of use
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. No issues. Simple and matches all kitchen appliances.
I would recommend this to a friend - Pros mentioned:Design
Amazing Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is sleek and easy to use. Great quality.
I would recommend this to a friend