Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good so far! Delivery people didn't want to move the old one out so contractor did, even though they were supposed to hook up.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Very good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. I got the one I was thinking to buy.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned dishes pretty good didnt have to rewash them
I would recommend this to a friend - Pros mentioned:Design
Nice Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and gives an elegant look to your kitchen
I would recommend this to a friend - Pros mentioned:Noise level
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly quiet!!. Great bang for your buck....
I would recommend this to a friend - Pros mentioned:Ease of use
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent dishwasher. Nice features and easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Awesome Samsung product!!!!!!!!………..
I would recommend this to a friend - Pros mentioned:Cleaning performance
Cleans well/lacks room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself does a good job cleaning. However, the set up inside the unit is very tight and you can't fit a lot in the unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnM, we value your input about your dishwasher. Allow us to help you with this.
Below is a link for tips and tricks on loading your dishwasher. Please click on every option for further details. Kindly click on the embedded word and watch the video included.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146615944) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Tub material
BEWARE-INACCURATE DESCRIPTION!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher mostly because it described the item as having a stainless steel tub. When my husband was preparing to install it, we saw that it was not a stainless steel tub but plastic. I am very disappointed in the false advertising and if not for the fact that I didn't want to burden my husband with returning the item, I would have chosen to return it and make a different purchase. I specifically chose this dishwasher based on the description showing it as having a stainless steel tub! I'm so disappointed that the advertisers at BEST BUY have been so deceitful. Also, how is it that none of the reviews disclose this important feature of this dishwasher?? Have we become so clueless in doing our research and info when purchasing? Shaking my head!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the disappointment about the product description.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Drainage
Poor Warranty Blamed Installation to avoid fixing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher doesn't drain at the last cycle. Drains fine in all other parts of the cycle. I think it's a control board issue. Service tech came to diagnose, but doesn't run full cycle to see the issue, but a short test cycle. Can't re-create problem, claimed an installation problem, but I believe they put that down to avoid fixing the problem. Shady. Now I have this unit that doesn't work properly. They're asking me to get a plumber to check install before they will do anything more. Ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyW,
We can feel your disappointment with this dishwasher. We are here to help you.
Please see page 25 of the user manual for steps to take when the dishwasher does not drain water.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149376564), and it will help our team pull up your information.
^Rodel
Perfect dishwasher at perfect price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is performing great! It is easy to use and so quiet. It also looks good even when I don't have time to clean the front. I wouldn't hesitate to buy this unit again.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good good purchase we bought 2 and it's work's really good would gets another one
I would recommend this to a friend- Pros mentioned:Cleaning performance
Samsung Dishwasher issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new purchase for us. The Samsung dishwasher keeps flashing lights and changing the settings. We are disappointed at only 1 month into it. It cleans great when we can get it to complete a cycle. Our old one was trouble free for years. This has been terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robert,
We understand how you feel regarding this dishwasher. We are here to help you.
Please see pages 23 to 26 of the user manual for the troubleshooting guide for the error on the dishwasher.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148020492), and it will help our team pull up your information.
^Rodel
Great basic dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher plenty of room. Great look with all our stainless steel appliances. Only thing is dishwashing tablet doesn't always release and we have to run again. Does a great job otherwise.
I would recommend this to a friendOverall good, just minor tweaks we’d like to see
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top shelf sits a little low and is t adjustable. In addition, longer utensils don’t fit well in the silverware/ utensil holder.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher my brother have the same one I bought it because I used this one at his place And I love it.Great cleaning and drying quality.
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Would highly recommend! Great price too.
I would recommend this to a friendSamsung 24" Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Dishwasher has performed great so far. I hope it continues to do the same in the future.
I would recommend this to a friendGreat value dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classy style with great features for the price !! So far so good, we love it!! Only thing to note on all Samsung dishwashers I have seen and purchased (2) wish the silverware tray was on the door or right up front, that’s what I would change if I could !!
I would recommend this to a friendGreat Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was smooth and fast, the washing machine works great and is exactly what i was looking for.
I would recommend this to a friend