Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
Thank you
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have couple problems with the 1st one and they delivered a second one and been working perfectly
I would recommend this to a friendGreat replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product, true to specifications and features. It is what was needed to replace an old dishwasher.
I would recommend this to a friend- Pros mentioned:Noise level
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent dishwasher, very quiet not a lot of space between prongs so limited options
I would recommend this to a friendBrand response from Samsung
Posted .Andrew, we thank you that you like your Samsung dishwasher. Let us help you to like it more.
Here is a link that will help you maximize your dishwasher's loading performance. For additional tips, please watch the instructional video.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147049439, to help our team pull up your information when you message us.
Have a great day.
-John
Dishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes great....Interior organization could be better to get more inside, and the wine glass slots are too short. Altogether a very good bargain
I would recommend this to a friendSparkle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dishwasher. Inside racks are set strange but once u get use to it its good.
I would recommend this to a friendNot great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but doesn't dry very well. Also there is no light showing when the wash is done.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to enjoy doing your dishes with your dishwasher. Let us help you out.
Please refer to the link below to address the performance of your dishwasher. Click the hyperlinks and watch the embedded video (If available) for tips.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
When the wash cycle is complete, the "Clean" light illuminates, and the dishwasher emits a chime sound. For reference, turn to page 11 of the unit's manual under "BASIC GUIDELINES #6":
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150122637, to help our team locate your information when you message us.
Have a great day.
-John
11 month review DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher rack has already rusted after just 11 months of use. I contacted Samsung, and they informed me that the rusting is not covered under the one-year warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BenjaminC, we are saddened by the condition of your dishwasher's racks. We want to speak with you directly to offer support and explore options for fixing it.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148718638) to help our team pull up your information.
Have a great day.
^Camille
Wish I knew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first off, the dishwasher works, which is better than the one we replaced. It does not feel like it will last for very long. The racks do not track very well. Some of our larger dishes do not fit into the bottom rack, but these did fit into the last washer. The dishes are coming out washed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel regarding the dishwasher's space capacity. Let's share some loading recommendations, Marne.
For a more organized and space-optimized dishwasher, we recommend following this link for some tips and tricks. Please visit the YouTube video and hyperlink for additional help.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147513014, to help our team pull up your information.
Have a great day!
^Chrystel
New dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes well with my kitchen layout. I wish it didn’t have the big handle which interferes with the opening of my utensils drawer.
I would recommend this to a friendSo disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting around, the appliance didn’t show up. I had received several messages from Best Buy, providing the 9a-1p window, then the app updated providing a delivery time. It still never showed up so I had to call Best Buy because they never called me. They said the truck broke down and rescheduled. On the second Delivery date they finally arrived and left the unit in the middle of the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Lowe's Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
^Joshua
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this machine previously. It lasted 6 years and we are a family of 6.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems yet only had it for 3weeks
I would recommend this to a friendRamoss198253
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job of washing the dishes im happy with it
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I yes want to say this product is very good. This is my first time buying this product but I think it's good. I have no problem with that and I have a three or four weeks already with.
I would recommend this to a friendJazzy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Salesman, was pleasant and very professional.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I haven't hooked it up yet, but the box looks good.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Very timely. Respected our home.
I would recommend this to a friendGreat clean for a great price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a great price. Holds a pretty good amount of dishes and has nice organization compartments.
I would recommend this to a friendCoco's review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parents happy with this model- use the jet dry for dryer results. Good Price
I would recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality at a decent price over all a great purchase.
I would recommend this to a friend