Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
Kids dish washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my kids in college, it looks great and have excellent features.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher ive ever seen. There are 2 washers on the inside. You can adjust the drawers for more room. You cant go wrong here
I would recommend this to a friendMy family loves it! Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful in appearance; easy cleaning the exterior; quiet in sound; my kids & family love it! Cleans dishes greatly;
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher came in excellent condition and the best buy employees loaded it our car without any hassle.
I would recommend this to a friendFlip fixer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for a flip house. Perfect for our use. Worked fine.
I would recommend this to a friendLow capacity dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine but the rack design is terrible. Can’t fit dishes in this one like my last one. Not sure what they were thinking or not when they made this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Love it!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dishwasher. I would definitely purchase it again.
I would recommend this to a friendGood at washing sucks at drying!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash is just fine but no matter how I said it drawing is lackluster.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new dishwasher. It runs smoothly and makes very little noise.
I would recommend this to a friendI would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great price. Delivery and removal was on time and did a great fast job.
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one didnt clean dishes nor did they get dry and thete was a dent on the front
No, I would not recommend this to a friendWeird, confusing layout. Washes dishes so-so.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a nice unit but theres no way to tell from looking at the control panel whether or not a cycle has completed. Manual is confusing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how important it is to know when a cycle has completed—especially when your day is already full. Let us assist.
On this dishwasher model, a clean light indicator will illuminate on the control panel when the cycle ends. Additionally, an end-of-cycle alarm sounds, and the dishwasher powers off automatically once the cycle is complete.
You can find the clean light indicator on the control panel—it’s the third light from the top on the left side of the Start button, located at the far right.
We’d love to speak with you directly to better understand your experience with the user manual, so we can help make it clearer and more helpful for you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151031852 to help our team pull up your information.
Leo
Best for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent for the price. Easy to use. I like the stainless steel tub inside.
I would recommend this to a friendWorst product from Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the cheapest quality product I ever bought. Yes it was low priced but it has been a nightmare. Dishes don’t dry, material used in racks is like plastic wireframe, we contacted Best Buy within 2 days of buying and were directed to call Samsung and they kept telling us to go round and round. We got so frustrated we gave up and now leave door open after cycle for a day for dishes to dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 24.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
We have also included links to improve the dishwasher drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151213159 to help our team pull up your information when you message us.
Thank you.
-Angelica
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it make my kitchen look so nice and would recommend it to my family and friends
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dishwasher. Not happy with the installer... Working nicely.
I would recommend this to a friendDishwasher purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits and works great! The installers were on time and professional.
I would recommend this to a friendInvestors delight!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, great program and great installer! Best Buy is just that the best buyer!
I would recommend this to a friendGets it done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to shabby of a dishwasher. Gets the job done. I do wish the bigger plans would fit better though
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. Not the best in class, but good cost vs benefit.
I would recommend this to a friend