Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- SKU:
- 6549883
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 24” Top Control Built-In Hybrid Tub Dishwasher, particularly its quiet noise level and excellent cleaning performance. Many appreciate its ease of use, reasonable price, and sleek design. However, some customers have reported issues with drainage and a concerning smell.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my In-laws. They received a new fridge and stove. They needed a new dishwasher to match. They love it ❤️
I would recommend this to a friendGuys were very professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with delivery. Guys were very professional. For some reason the dishwasher seems to require me to start it multiple times before it actually starts. Going to review the manual for tips.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We want you to have an effortless experience with your dishwasher. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store should you have any concerns about your dishwasher.
Have a great day.
-John
Samsung Built in Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top Notch! Beautiful and Simple to use! This was a Perfect Fit for the space of our previous dishwasher!
I would recommend this to a friend- Cons mentioned:Drainage
Was good, until it wasnt
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for almost 5 months, now it won’t drain after the cycle is done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is not draining; kindly click the embedded words.
Samsung dishwasher is not draining.
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147835244) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THIS ONE! We would purchase another one in a heart beat!
I would recommend this to a friendGREAT PURCHASE!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A WONDERFUL PERCHASE!! WE LOVE THIS DISHWASHER!!
I would recommend this to a friendExcited!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an extremely positive experience with our installation. I was hesitant but they were stand efficient.
I would recommend this to a friendDishwasher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivered by Best Buy, arrived as described. Easy install.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Patrick,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent unboxed or uses the dishwasher yet but the pick up process and knowledge about the item were fantastic!
I would recommend this to a friendBang for the buck winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher for the price! Id buy this again in the blink of a eye.
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upper shelf cannot be changed,, which is different from the last unit we purchased
I would recommend this to a friendBrand response from Samsung
Posted .CharlesYow, sharing your review about your dishwasher upper rack matters. We are here to help.
Here is a link to your user manual for details on adjusting the height of your upper rack. Turn to page 13, "ADJUSTING THE HEIGHT OF THE UPPER RACK."
Manual
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148680506) to help our team pull up your information.
Have a great day.
^Camille
Birthday present
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher for m daughter's birthday present and she loves it.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher meets all our needs and quick delivery.
I would recommend this to a friendCleans just fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The silverware section could be a little bigger, but it does the job.
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job...has many options...especially like the 1 hour quick wash.
I would recommend this to a friendGood dishwasher for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. They said it wasn't quiet but it's really not that loud.
I would recommend this to a friendOk, but damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill give it three stars. While well packaged, it still arrived with a reasonably large dent on the front. Install was easy but needed to buy the install kit as mu old hardware was not compatable.for the price its dece t but would have been much better if not dented from factory. Nox showed no damage. Also does not dry well at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShaunB,
We understand your sentiments about your dishwasher's delivery experience and not drying well. We would love to help you address them.
We shared a link below with steps to help with your dishwasher. Please check the embedded words for more details.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
To better assist you with receiving a dented unit, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148552015) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dishwater with nice and flexible features
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and very good product. Works great, need to read other features.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher! It also doesn’t leave fingerprint marks like other stainless appliances
I would recommend this to a friend