Customer Ratings & Reviews
- Model:
- RF261BEAESG
- |
- SKU:
- 5580274
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great looking and working Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this fridge Memorial Day Weekend. We didn't want a fridge with water and ice on the front and this fit the bill. It is July and the fridge has worked great. Plenty of space and shelves are nice especially one shelf that you can push back to fit large items. Love the freezer in the bottom. We had a side by side before and you could never find anything in the freezer. The bottom freezer makes it easy to look in and find items. Would definitely recommend!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
Great deal on a great frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the French door design with the freezer on the bottom. And the controls are easy to see and use. I don't miss having the ice and water dispenser in the door - in our old frig the water dispenser quit working within a few months, and the ice falling into the glass was so loud it woke people up if I used it late at night. The water dispenser on this frig is inside, so the water is cool and the line doesn't freeze up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, ernieh! Thanks for taking a moment to tell us how much you like your new Samsung refrigerator! Great performance, quiet, and beautiful design! I couldn't have said it better, and with Samsung, you can expect nothing less! ^Mae
Rated 5 out of 5 stars
Excellent refrigerator. We already love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really really love this refrigerator. It is so nice to finally have a big refridgerator instead of the little dinky one that we had. I am sure we are going to love this for years to come.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Fingerprint resistant
Rated 4 out of 5 stars
Food stays cold
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the temperature control and water system inside the door. Freezer holds a lot of smaller items but nothing bulky and ice machine is sensored so it won’t allow ice to dispense if something is in the tray., Not exactly finger print resistant as it gets a lot of smudges even after applying a stainless steel spray. Good value for the money and a lot of amenities inside.
I would recommend this to a friend Rated 4 out of 5 stars
too soon to know anything yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good so far, but we haven't really used it yet. I do think its odd that when you turn the ice maker off, the little icon with the glass and ice cube lights up. Just the opposite of what I expected.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Samsung french door refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Plenty of space, and adjustable shelves and drawers.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Plenty of room. Water dispenser is great easy access feeder has a lot of room
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the ice & water are on the inside; clean, sleek look on the outside. Love the deli drawer. The ice maker is a bit slower than our old fridge and a little louder when it drops the ice. Love the space and the lighting. More room in both the fridge and the freezer sections than we thought. So far, this Samsung refrigerator is great! The delivery went well, and I would recommend this refrigerator. (Samsung manual too general; not for this specific refrigerator; could have better explanations)
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice... but strange valve makes the left door hard to close and the stainless loves every fingerprint around. Wish I'd checked that.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, the bottom tray wasn't looking that great so that's why I put this as 4 stars instead of 5. If it was working properly, I would love it.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
I would recommend this to a friend- Pros mentioned:Internal water dispenser, Space
Rated 5 out of 5 stars
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Stainless steel. Love the water inside. Highly recommend this fridge. Plenty of space for storage
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice white fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched fridges in Consumer Reports because I wanted something reliable. My last refrigerator was a Sears, or so I thought. ( I later found out it was made under private label by Whirlpool, which has a horrible record of repairs for fridgerators. The average lifespan for a refrigerator is approximately 13 years. My prior one only lasted 8. ) So I bought this one, as it was rated one of the top three brands in terms of reliability. Also it came in white and had a bottom-mount freezer. Seems to work fine, but I have only had it for a month. Only issue is the Economy button does not seem to work. When pushed on, the circulating fan is supposed to run intermittently to save energy. When pushed off, the fan is supposed to run all the time. My fan only runs intermittently no matter what position the button is in. Not a big deal. The other minor irritation is about the design of the bottom drawer. All the other drawers /shelves in the fridge are divided down the midline of the fridge so you only have to open the same-side door to access them. However, the bottom drawer runs all the way across so you have to open both French doors to access it. This is inconvenient if you alrady have something in one hand.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend- Pros mentioned:Spacious
Rated 3 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works good haven't had any problems & I love that it's so spacious! Only thing is that at times my veggies get ugly too quickly.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi FNRL,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. You made an excellent choice for your home. We are pleased to know how happy you are!
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144358980
^Rainly
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Loving this Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought as an open box on the show room floor. It wasn't perfect i.e. some scratches, but otherwise we saw nothing wrong. The sales person we had was very honest with us and no pressure as we talked before we decided to buy. We did buy an extra warranty just in case. Since purchase we love the fridge. Its big and spacious with more than enough room for our needs. Easy and simple and no frills fridge. Perfect.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .I'm excited to hear that you've had such a positive, overall experience. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:SpaciousCons mentioned:Noise
Rated 5 out of 5 stars
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious. Internal water dispenser is nice. It is a little noisy though
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best frig ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had a big side by side refrigerator, thought I would never change the style. But the brand was not holding up, tried the Samsung and I love it, style color, functionality.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
I would recommend this to a friend- Cons mentioned:Noise
Rated 4 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung fridge it is a great deal for the price, the only reason that I do not give 5 stars is the noise, I mean, does not bother if you have an active house, but during the night you can hear some motor noise that is not from the ice maker. Great interior space and nice light inside. When the doors are left accidentally open, it gives you a beep alarm, so you can go back and close that door.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
GreT fridge for a large family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having six kids, I need a large fridge! This fridge service my family well and is laid out perfectly to be able to store lots of food! Having the water inside the refrigerator also keeps little hands from pushing the button on the front and making a mess! I’m very happy with this fridge, and it’s my second time purchasing the same model. My last one lasted almost 15 years without a single problem!
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Noise
Rated 3 out of 5 stars
Good spacious unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit holds temperature well. Plenty of space for everything. Internal water and ice allows more shelf space. It is loud and makes strange noises. Do not know if something is broken or not working. Never heard a unit make those sounds before. Easy to access freezer.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello MojoPowers,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator being loud and making strange noises. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144224905.
-Noraina
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Love the digital controls and lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my current fridge in a hurry to keep from losing lots of food. Researched several brands and models and thought this was the one I wanted. Turns out this one was on sale at Best Buy for a very reasonable price. The unit is very attractive and has practical shelf adjustments. I love the digital lighting in the two interior compartments and the prominent digital temp.display at the top. It is fairly quiet and only heard when the fan starts up.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend

















