Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has a great color, very spacious and convenient with the ice maker
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Yesi. It's great to hear that you love this refrigerator. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Spacious
looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use , lots of space, looks wonderful, would buy again.
I would recommend this to a friend Nice and Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel finish is not a smudge resistant version, but still holds up pretty well to resisting fingerprints more than earlier models. The minimal assembly required was straightforward with detailed instructions that were provided. The freezer drawer below is a bit awkward to find items buried at the bottom, but the extra / accessible refrigerator space above more than makes up for that.
I would recommend this to a friendGreat for the Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first fridge delivered was defective. The second one is pretty darned nice. There’re a couple of design flaws like the ice bin can get too full and the ice then fall inside the back area. The middle drawer can get slightly stuck if not pulled out absolutely by the center of the drawer. Otherwise it’s a great machine especially for the cost.
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a French door bottom freezer refrigerator. This Samsung fit the bill. Lots of capacity and well lit. While I enjoy the inside water capability I don’t like that it drips when your done. Instructions state that the cup should remain approx 1-2 seconds after filling your cup to catch the drips, it will still drip after that. Overall though this is a minor inconvenience.
I would recommend this to a friend- Cons mentioned:Noise
worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is good looking and roomy. Only complaint was delivery and ice maker is noisy
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Cool fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for me and wife, like the water dispenser inside the fridge
I would recommend this to a friendBrand response from Samsung
Posted .That's awesome Bebo. Thank you for taking the time to tell us about your new Samsung fridge. ^Shifa
Great fridge but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge but didn't realize how much I miss the ice and water dispenser on the door. This model is very easy to make a mess obtaining water from the inside door water dispenser. Fyi the ice is exposed in an uncovered tray I just don't like that anyone can stick the hand in tray - dirty hands and all. Yuck Otherwise works great.
I would recommend this to a friendVERY QUIET,LOOKS GREAT.VERY HAPPY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WENT FROM A SIDE BY SIDE TO A FRENCH DOOR, LOVE IT. WE HAD ICE\WATER IN THE DOOR BUT DECIDED TO GO WITH ICEMAKER IN THE FREEZER INSTEAD BECAUSE WE HEARD OF LEAKING ISSUES INSIDE FRIDGE WITH ICE\WATER IN THE DOOR.DIDNT USE CRUSHED ICE OR WATER IN THE DOOR ANYWAY ON THE OLD ONE.BESIDES,THAT ICEMAKER TAKES UP REFRIDGE SPACE.VERY HAPPY, LOOKS GREAT.LESS NOISE THAN THE OLD ONE TOO.
I would recommend this to a friend- Pros mentioned:Spacious
Large and bright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LED lights are great and the fridge can hold a lot more than my last one.
I would recommend this to a friend - Pros mentioned:Spacious
Awesome first refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this refrigerator, it has so much space !
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love this refrigerator, Yoda. Thank you for choosing Samsung. ^Lo
Mostly Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was discounted the morning it was being delivered and it took awhile to get to someone who was willing to give me the new price. Then when it was installed they did not turn the water valve back on and I had to have someone go to my elderly parents home to turn it on so the water and ice maker would work.
I would recommend this to a friend- Pros mentioned:Spacious
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has tons of room! Our family of four has yet to fill it up.
I would recommend this to a friend - Pros mentioned:Price
Samsung refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeling my kitchen and found a great price on kitchen appliances.
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, plus the water dispenser on the inside of the unit is a great idea.
I would recommend this to a friend - Pros mentioned:Internal water dispenser
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. I really like that the water is on the inside.
I would recommend this to a friend - Cons mentioned:Noise
Love it/ minor issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge as it is the first new fridge we have had in a long time. Unfortunately, a month in and we are already having an issue with a loud clicking when shutting the right side door. We will contact the tech dept. and I'm sure it will get fixed, but it is frustrating to have problems this early.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jlew551!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black stainless steel. I sincerely apologize for the inconvenience if your Samsung Refrigerator is making a loud clicking noise which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Understand the Noises Coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the noise on your Samsung Refrigerator on page 24: https://downloadcenter.samsung.com/content/UM/201904/20190418151521400/DA68-02601B-14_181008.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144656737
Have a great day.
Melardo
- Pros mentioned:Spacious
LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides beautiful, is very big inside and doesn't uses to much electricity
I would recommend this to a friend - Pros mentioned:Spacious
We are loving our new fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love it! So much more space. We like everything about it.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Bonnie! We love that you love it. We're thrilled that you chose us to be a part of your home. ^Shifa
- Pros mentioned:Spacious
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Love it! Looks great in my kitchen has a lot of space for everything I need
I would recommend this to a friend