Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Awesome fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy our new fridge. It is spacious, and i love the freezer on bottom
I would recommend this to a friend - Cons mentioned:Noise
Too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great but sound is too loud.. I think it's the motor but it has a loud clicking sound if it wasn't for the noise I would've given 5 star...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michelle,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator making a clicking noise. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583572
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
It is an amazing refrigerate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator we put a lot things inside and work good
I would recommend this to a friend - Pros mentioned:Price
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased during the holidays and got it under 1k. It's a great value. Well designed.
I would recommend this to a friend - Pros mentioned:Spacious
Huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room and convenient spacing for everything
I would recommend this to a friend - Pros mentioned:Price
Everything we needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was everything we needed at a great price
I would recommend this to a friend Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a Black Friday deal and for the price it’s great enough room for my family of three I’d say it has room for four but that’ll be pushing it because of the one down side the freezer seems smaller than a side by side but you can still cram it in if you have a top freezer it’s an upgrade also the water dispenser works good same with the ice maker
I would recommend this to a friend- Pros mentioned:Spacious
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator very quiet spacious and i love its drawers
I would recommend this to a friend - Pros mentioned:Spacious
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It is very spacious and looks very nice.
I would recommend this to a friend - Pros mentioned:Spacious
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. Very spacious and everything I wanted.
I would recommend this to a friend Good fridge with a caveat
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the most part. Love the features and functionality. Only negative is that the water dispenser is flimsy and it broke. From online searches, it is apparent that it breaks easily. However, the part is readily available online and is a 2 minute swap.
I would recommend this to a friend- Pros mentioned:Spacious
Great refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator so much space! Runs very quiet!
I would recommend this to a friend - Pros mentioned:Spacious
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, comfortable, spacious, well equipped, good guarantee
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! I'm happy to see that your refrigerator has exceeded all your expectations. If necessary, please feel free to reach us via Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-SAMSUNG if you ever have any questions or need assistance.
^Lizzette
- Pros mentioned:Spacious
Love French door refrigator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very roomy refrigerator. Matches other appliances.
I would recommend this to a friend - Cons mentioned:Noise
Looks good but a bit loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a bit louder than I expected. Not too bad for the dost
I would recommend this to a friend - Pros mentioned:Spacious
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice! Lots of room and runs fairly quiet!
I would recommend this to a friend - Pros mentioned:Spacious
Prefect product for my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my new refrigerator, very spacious and lost of storage.
I would recommend this to a friend - Pros mentioned:Spacious
Love it so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful fridge with a ton of space! We love it.
I would recommend this to a friendBrand response from Samsung
Posted .We're glad to hear that you fell in love.....with Samsung, Bre! Thank you for your loyalty. ^SuSu
- Pros mentioned:Spacious
Lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. Has lots of room and gives the kitchen a richer look.
I would recommend this to a friend - Pros mentioned:Spacious
Very Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say enough good things about this refrigerator, very nice, roomy!!!
I would recommend this to a friend