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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,550 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rolled it into place and started to transfer food from the packed side by side into the new French door unit. When completed the new fridge still looked bare. Incredible storage compared to our old one. We absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to my kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an entire package of Samsung appliances and have been very pleased: great color, usability, and functionality. The fridge has a lot of flexibility of how to arrange the shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! love the size and the features it has! The only thing I am not involve with is the water dispenser it is in an awkward place and awkward position. other than that I love this fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, JBernal, for sharing your thoughts on this refrigerator. Samsung values your opinions. ^Jecca Samsung

  • Rated 5 out of 5 stars

    What a Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beautiful refrigerator. It is basic without fancy gadgets. It has plenty of room in the doors and it’s easy to find what your looking for. It does show fingerprints though but not a dealbreaker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Meggie! We are happy to hear that this refrigerator has been such a welcomed addition to your home. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Just wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time Ibwalk past my new fridge I have to pinch myself. Did I accidentally get rich? How does the beautiful thing live in my kitchen? Easy! Credit cards, bro. Buy this thing. It’s lovely and keeps food cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balck Stainless FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look with no ugly dispenser showing outside. Returned first one for new one/ first one had popping noise. It was also a 2016 model without the updated part found on the 2017.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! It is literally a lifesaver and has allowed us to keep our food fresh for longer than ever! It is easy to clean and works so much better than our old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be more pleased with this fridge/freezer. Love the huge freezer (bottom) and the internal water is perfect! No puny in-door ice maker taking up fridge space or putting out too little ice. One of the best purchases we have ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, I am happy with this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, works well but I am questionable about a sound that is frequent and sounds like a swarm of bees and lasts approx. 8-10 seconds. Other then that, I am quite happy with this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge. Efficient, sharp looking and has plenty of space. Only issue is it’s very difficult to keep clean. Spaces on the sides of the shelves end up getting stuck with food scraps and is impossible to get to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge for my parents, not even a year later the ice maker stopped working. Had someone come replace the parts for it and still didn’t work. He called Samsung to see if there was anything else he could replace to repair it...and there’s not. Even asked about the warranty and since we were 3 days past the date of expiration when we called, they couldn’t help us any further. So, here I am, a year later, with a broken fridge that I’m still making payments on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, MiniNicki. I understand you're frustration on this matter and would love to discuss this further to see how we can turn this experience around. Please reach out to us via any of the following outlets and reference ticket number 1139580931.
      1)Facebook Support Page: https://bit.ly/2LmCR7F
      2)Twitter: https://bit.ly/205UzRm
      3)1-833-REVIEW8 (during normal hours of operation 9am-6pm EST)
      We look forward to hearing from you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far. Very sleek and modern and works great! I like that the shelves in the freezer are solid and not grated that way things do not fall through. It's easier to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness. Everything fits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the juices, gallons of milk, tea, Sodas lemonade, yogurt, cakes, cheese, meats, salads, vegetables, Ice cream, popsicles, salad dressing, Mustard, fruit cups,pizzas, burritos Chicken strips, cold cuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be a great product except the ice maker has never worked and best buy says call Samsung and Samsung says they don't have service in our area so would never purchase samsung again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal, and I would like to have the opportunity to change that. If you were still having issues with your unit, we would love to speak to you about this matter and set up service. Please feel free to reach out to us directly via one of the following options and reference ticket number #.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first refridgerator we bought. It was for our first home. The doors slide easily and the appliance itself is quiet. The only loud noise is the ice machine that seems to make a big pop every time an ice cube is ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it but, ice maker needed service immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If tight on space, add about 1 inch to it's width, (the insulation inside bows out the sides beyond the stated dimensions. Also you must turn off your ice maker when the bin is full or it will overflow. Replacement water filters are expensive, (found cheaper).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung French Door refrigerator. It keeps everything super cold - both fridge and freezer areas. And everything is easily accessible. It is so much better than my previous refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greatness does not happen by accident, it happens by design! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat Samsung

  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    I was hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to see this fridge on the showroom floor. It was beautiful, brilliant lights, indoor water dispenser, and so much freezer space. I had had it delivered a week after purchase, the guys were stellar. Plugged in the fridge and it never got below 65 degrees, I followed all of the walkthroughs. Nothing. The thing is also loud, it makes all sorts of noises that I'd expect out of a 10 year old fridge. My Frigidaire is close to 15 years old and makes no near the noise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TartanAvenger, I know you want the very best performance from your refrigerator, and I want to help you get it. This link (https://bit.ly/2EdM8OA), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8(during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138900219. ^Shifa Samsung

  • Rated 3 out of 5 stars

    Cheaper than LG but not as well designed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this product and exchanged for a similar, more expensive LG product. The Samsung is a good fridge, however a few things bothered me about this product after delivery. Although I wanted a clean exterior (no water or ice dispenser) this unit has a small interior water dispenser. This proves very inconvenient and takes up needed interior space. The similar LG unit has a slightly bigger interior for the same case size. The color of the stainless was also slightly different from that of the matching Samsung range.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your Samsung experience! ^Ty Samsung

  • Rated 4 out of 5 stars

    Great design, looks sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint was trying to get the fridge into the house. Doors had to be removed and reinstalled. Our home is standard door sizes (built in 2018). The appliance itself offers great storage and easy organizing

    I would recommend this to a friend