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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,550 reviews
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool fridge. It's huge and holds a ton. The black steel is a great look and shows way less fingerprints then regular stainless. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good new fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern fridge and good deal. Features a built in water and ice maker that are *inside* the fridge instead of out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. I love the inside water purifier rather than being on the outside. I do wish there was more room for tall bottles but I still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge cause lots of interior space and can fit in bags of groceries. I can place the milk and juice by the door then free up lots of interior space for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a family of 4 - love the water inside the door instead of outside. Plenty of internal space with the ice-maker off the door. Clean look/appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect size fridge for a growing family. Samsung always has great features and the lighting was superb. This is our 2nd Samsung frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value! Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Well worth the money. Musical alerts when the door is left open which is great for those who have kids that leave doors open. Many other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for this style of refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little longer than expected to receive this unit. But the delivery team did an outstanding job of delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a fridge can be a dream this is it! I always wanted this one and I don’t regret this purchase at all! And go for the one with the water inside. Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It is perfect for my kitchen. The in fridge water is great and makes sure the water doesn’t spill all over the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical size is different than printed in brochure. Measure fridge itself. Don’t believe numbers printed in black n white. Fridge fit just barely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this refrigerator is the best bang for the buck, LED lighting and high-quality compressor make this a great refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Seems to always be humid inside. Lots of condensation dripping through the inside making a puddle at the bottom. Try to avoid it by not leaving the fridge open for a long time. Water dispenser is awkwardly placed hard to even fill a cup with water do to the angle it is placed at. Good fridge and big enough lots of compartments.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there , I want to congratulate you on your new Samsung Refrigerator and am glad that you were able to find a resolution to your concern with condensation. We are happy to have you in our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Stopped cooling just after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this Samsung fridge (RF261BEAESR). We purchased it from Best Buy just 2 years ago. It worked fine for the past 2 years and then the issues began, mainly with the inability of the fridge to cool our food properly. We are now in a Covid-19 pandemic and our fridge has stopped cooling our food again and is making a very loud noise. As you can imagine, this is the WORST time for a fridge to malfunction. We are quarantining at home with our small kids and have no way of buying a new refrigerator. We are stuck with one that doesn’t work and has ruined most of our perishable foods that were inside. I am so disappointed in Samsung. I expected more of a quality product from Samsung than this. Now my family and I need to scramble to figure out how to chill our food during these very difficult times. I would NOT recommend buying this fridge. I hope no one else has to go through what we went through.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this, Crystal! I can provide this link (https://bit.ly/2z49l5B) that has information on what to do if the refrigerator isn't cooling properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great product, delivery and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator is awesome. Everything they said it would be. Delivery and setup guys did a speedy and superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Looks good, works great. I would have prefer to have bought a new one not a open box. Im still waiting for parts after 7 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice refrigeraor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Lots of room and very easy to see where everything is. Love the freezer on the bottom and the alert if door is left open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Bigsister, that door alarm is amazing, especially when it comes to my kids. We are happy that you love your unit. Thank you. ^SuSu Samsung

  • Rated 5 out of 5 stars

    Nice refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has many nice features. Lower freezer, alarm when door is left open. inside water dispenser, many compartments, and the price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice use of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the ice maker down below in the freezer and the water in the side of the refrigerator. The placement gives me more space than a regular placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French doors provides great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup is very good. The French Door concept is excellent with more usable space than side-by-side refrigerators. The Samsung has always been a good brand for us.

    I would recommend this to a friend