Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Very good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is easy to install and use. It is more expensive than other finishes, yet it compliments my kitchen well.
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new house and put matching Samsung appliances in. This refrigerator is big and really does the job.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great Products, Highly satisfied. I Have owed samsung products before I had no problems or no issues at all.
I would recommend this to a friendGreat product...lots of room!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be an excellent product. Our old refrigator was 31 years old. Vast improvements since we shopped a long time ago.
I would recommend this to a friendGreat Product great support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is spectacular. There was a problem with a loose handle. I was overnighted a new handle and the problem was taken care of ASAP
I would recommend this to a friend- Cons mentioned:Noise
Not completely satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know that Samsung had issues with noise and needs to have a repairman come and add a piece to things.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Diego,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator being noisy. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
I also recommend watching the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144255952.
-Noraina
Exceeds our Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this refrigerator! Well lighted, flexible shelves, easy to operate...lower drawer for frozen goods (with extra internal shelf) is a delight!
I would recommend this to a friendGreat Refrigerator for this price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase It came on time and the people were really nice and professional
I would recommend this to a friendEverything I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I wanted, nice inside fridge filtered water and filtered ice and easy to use setting! Loving having the new fridge in place
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this fridge due to the sleek look and large size. Storage is well thought out. Nice having the water dispenser inside and ice maker in the bottom drawer.
I would recommend this to a friendGreat looking frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had this refrigerator delivered on the 4th of July that was one great plus from Best Buy the refrigerator is quiet large and as I said great looking
I would recommend this to a friendLove this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older model of this same fridge before moving and was pleased with that one. When we found this one at such a great price it was a no brainer.
I would recommend this to a friendAs expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, no problems! Fridge is just that a fridge. The filtered water feature was a welcome suprise. Overall graet purchase at a more then fare price.
I would recommend this to a friendLove this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge overall. there is a lot of room, like the internal cold water feature, placement of filter and ease of change out.
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our old fridge fast as it had gone bad. After shopping around town Best Buy lived up to its name. It had the "Best Buy" in town.
I would recommend this to a friendFreezer on the bottom, Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time to buy a refrigerator with the freezer on the bottom and I like it. We also like the nice black stainless steel that we were able to get.
I would recommend this to a friendPlenty of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge Lots of space both in freezer and fridge Has water and Ice on inside, but does interfer with the freezer space
I would recommend this to a friendGreat refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen . Only downside is the finger prints Ugh! Anyone recommend the best way to clean and remove prints ?
I would recommend this to a friendBrand response from Samsung
Posted .Hey KristaG! Since the outside of your refrigerator is stainless steel, use a stainless steel cleaner or polish like Bar Keepers Friend, and a soft clean cloth. Make sure to wipe along the grain of the surface. ^Jecca
Incredibly spacious, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks clean and sleek: Never ending space inside. Great price for the quality of the piece.
I would recommend this to a friendI love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do love this fridge. The color is beautiful and tons of space! My only complaint would be is the ice maker is kind of noisy. Other than that, I love it!
I would recommend this to a friend