Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Good choice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey everyone, this one you can totally trust. Its been 2yrs now, its easy to clean, keeps well
I would recommend this to a friendNice fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I was just partial to the Samsung refrigerators. This model doesn't disappoint. I thought I would miss the ice-in-the-door, but don't at all.
I would recommend this to a friendBeautiful Functionality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this refrigerator! Its the perfect size for my family and all of the functions are perfect!
I would recommend this to a friendExcellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modern stylish and attractive refrigerator…easy to use and energy efficient. Delivery on time as scheduled; very polite and efficient delivery personnel!
I would recommend this to a friendGreat choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Had all the latest LED lights inside and alert when the door is left open. Also have the option to turn ice maker off by pressing button.
I would recommend this to a friendWater filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter option is not really good and it is difficult to use. I would suggest lower model without water filter so that you can save 100$.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janz,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator water filter. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
The replacement filter doesn't fit in your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144583445
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Prize
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s incredible, inside great look, the space in the doors is perfect.. The freezer is BIG !!! Great Quality !!!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy interior. Love the French doors and having so much of our food at eye level. Extra drawer in freezer is a great feature.
I would recommend this to a friendVery pleased with this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is everything I had expected. Love the water spiket feature, very convenient. Keeps fruits and veggies longer than my old one.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator...it is good value for the money. It doesn't have the outside ice dispenser so there are less things to malfunction.
I would recommend this to a friendNice Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice refrigerator. Seems like there should be a cover at the bottom to hide the wheels, but it’s not.
I would recommend this to a friendGood so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so beautiful..delivery guy was so great knew so much about the product..excellent at teaching me how to work the appliance
I would recommend this to a friendPraying this frig does well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some bad reviews that have me praying these problems won't happen to me. I don't use the inside water spigot for fear this fragile piece of plastic inside will break and water will spill everywhere. I also had a problem with previous frig and keeping steady temperatures, and since others have had that same problem with this frig I am praying this won't happen. I couldn't afford a $3,000 frig so bought this cheaper one and just praying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Katie47,
Thank you for giving us honest feedback about the design of the Samsung microwave. Your feedback is very much appreciated, and it can help us improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144384200
^Rainly
Great fridge at a very good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the fridge for about a week now and really like it. It looks beautiful in my kitchen. It has a lot of storage and haven't come across anything negative about it yet.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge. So bright inside and shelf placement makes sense to me. Beautiful addition to the kitchen.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and matches great with other appliances. I really like that the water dispenser and ice maker are on the inside so you dont have kids playing with it all day
I would recommend this to a friendIt’s a beauty!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has everything I need. The performance, it’s practical and it looks amazing in my kitchen. Nice!!!
I would recommend this to a friendWould Recommend this Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed to replace another branded refrigerator. This is our first Samsung. Have been very happy. No issues. Runs quietly. We love it!
I would recommend this to a friendThis refrigerator is really neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a lot of hidden treats. It has an alarm that let's you know the door is open.
I would recommend this to a friendpretty good size!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good size for this type of fridge. the middle sliding drawer is not very smooth but acceptable.
I would recommend this to a friend