Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
so far it is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent so far-itv very new-ask me in a year or so.
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice. Space is a bit limited because of the shelving layout
I would recommend this to a friendGood price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Samsung Refrigerator in 20 years, very satisfied with this Brand.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for my moms house. Fits perfectly and love the design.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Dkim7676, for letting Samsung be part of your family. ^Jecca
After three weeks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After three weeks, it still runs like a refrigerator should. Large interior and door compartments.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a year. Still runs well. NO problems. Love it.
I would recommend this to a friendPleased with our purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator size and basic functions we wanted. Did not wat ice and water dispenser on door.
I would recommend this to a friendThis refrigerator is awesome! Love the huge space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this before, but the freezer went. We wanted to get another Samsung as they really are great.
I would recommend this to a friendLove my new Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice to be able to see everything at a glance when I open the doors. I really love everything about it.
I would recommend this to a friendLove love love!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so different from my last one. I love this model, thanks!
I would recommend this to a friendGreat size Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, quite, bright on the inside and looks great with my other brand appliances.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Luis! We appreciate you sharing your positive experience. We're thrilled to hear your new refrigerator is performing well. It's a privilege to be a part of your home! ^Mae
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is great and very attractive model. Great performance.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks great product! Love it. Use it daily. Can’t say much more
I would recommend this to a friendLeaking water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the exterior and interior design. Vegetable/fruit bins keep contents fresh much longer than previous refrigerator. We had an immediate major problem...the interior water spout turns on at will and flooded our kitchen floor twice...had to turn the main water valve off. Best Buy has been great to work with and is sending us a replacement.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AustinLiving,
We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator and we know how important refrigerators are especially if we are storing food. We apologize for the inconvenience of the refrigerator the interior water spout turned on and flooded your kitchen. Don't worry we will surely notate your feedback about this matter.
I would like to help by providing this troubleshooting link to support your concerns about the refrigerator:
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
For other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144297468
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge is big and beautiful The best investment ever!!!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first big purchase and couldn't be happier. It is exactly what it says and does what it says.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am very happy with the product and the service and i always recommend best buy
I would recommend this to a friendVery attractive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job, showed up when they were supposed to and cleaned up.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space on top enormous freezer only drawback is closure of left top door
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, JoeB1. It's wonderful to hear that you're getting great use out of this refrigerator. Thank you for being the best part of Samsung. ^Lo
- Cons mentioned:Fingerprint resistant
Samsung refrigerator with internal water dispenser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sincerely wish I would have opted for a different product. This particular Samsung model is terrible for showing fingerprints and other smudges - not good when you have kids. All the refrigeration features are fine. My issues are only with the the stainless steel showing fingerprints.
No, I would not recommend this to a friend