Customer Ratings & Reviews
- Model:
- RF261BEAESP
- SKU:
- 5975001
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
Fair space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it the view from the outside In side I like it but has fair space
I would recommend this to a friendVery stylish with solid features!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the black stainless steel finish. Looks super modern!
I would recommend this to a friendGreat Fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the different compartments. And, the freezer is easy to stock.
I would recommend this to a friendAwesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge part is massive, freezer is pretty spacious. Runs quiet and works great.
I would recommend this to a friendNo ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is brand new. It made one batch of ice, then no more. I specifically purchased it for it's ability to produce 10 pounds per day, this is what I got. Not happy about that. Other than that, I like it, but no ice is a big problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MIKE,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the ice maker don't make ice. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame.
I highly recommend visiting these links for basic troubleshooting steps:
Ice maker not making any or enough ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Guide to replace the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You can opt to watch this video on how to maintain your ice maker:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/?model=N0052240
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144237720
Thank you for choosing Samsung. Have a great day.
-Trisha-
Very pleased with this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I whole heartedly recommend this appliance to anyone looking for a new refrigerator
I would recommend this to a friendBrand response from Samsung
Posted .That is fantastic to hear, Ronnie. We wholeheartedly are glad to have you as part of the Samsung family! ^Lo
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has more than enough room for all the food we buy in our house love it
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this refrigerator exactly what we needed. Great product for a great price
I would recommend this to a friendgreat apliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my wife and i like different condiments the whole purpose was to hold all our stuff. it did.
I would recommend this to a friend- Cons mentioned:Customer service
HUGELY disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelieveably disappointed with this item. After one week of installation the compressor failed. What's even more frustrating is when Samsung came out to service it, the service person informed me that he did not have the part to fix it and that I would have to wait 2 weeks before the part would come in. They didnt even offer to replace the refrigerator. So now I'm going on a month without a refrigerator that WORKS. Disappointed in the refrigerator & HUGELY disappointed in Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator not cooling. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142651131. We thank you for being a part of the Samsung family. ^Brad
Beatufull apliances. Very good options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the funtionality , and my wife is so happy for that purschace
I would recommend this to a friendA very nice store!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great store ,lots of great deals and plenty to see on display and the sales people are the best.
I would recommend this to a friendGood Refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator is ok, the family loves the big room inside
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge definitely worth every penny. Love it so much.
I would recommend this to a friendFits nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridhe with terrific features. Delivery was prompt and efficient.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the fresh vegetables for 3-4 weeks before they spoiled after a week
I would recommend this to a friendBrand response from Samsung
Posted .Hi, 18Pookey. We are so happy to know that you love all the great features and spaciousness of your Samsung French-Door Refrigerator with Internal Water Dispenser. We appreciate you taking a moment and leaving a detailed, 5-star product review and indicating one of your favorite features such as the additional shelf life that you get from your vegetables. More importantly, we appreciate you choosing Samsung for your home's refrigeration and food storage needs! ^Liz
good fridgee f
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works real well but like previous on it tend to ice up the freezer drawer slides.
I would recommend this to a friendNice, but noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very nice, but seems the compressor gets very noisy while running.
I would recommend this to a friendSo Happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge....so happy with it. Again thanks appliance team!!great customer service!!!!
I would recommend this to a friendVery happy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men who delivered and installed it were top notch!
I would recommend this to a friend