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Customer Ratings & Reviews

Your price for this item is $2,049.99

Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,550 reviews
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been working well with no issues. After 6 months of use, the change filter light came on. Genuine Samsung filters are not cheap, but recommended to ensure no leaks. The fridge is a bit noisy at times when the ice maker is filling up. The internal water dispenser has worked with no issue so far. It dispenses water much faster than other fridges if have used, which is nice. Overall satisfied with the fridge so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked out perfectly so far. It is visually appealing and laid out well in terms of the inside configuration. I replaced a GE Profile with this one. I constantly had issues with the Profile. None yet with the Samsung. On top of that, the delivery from Best Buy worked out well. The best delivery experience for any major appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so it's big, but it's beautiful! Seriously this appliance run silently and has every thing I need. Very happy !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. It has a lot of space to put all types of items. Fits well in any kitchen. Keeps food fresh

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic holding freezer door handle broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refridgerator for three years. There were a number of issues that came up, but the biggest problem is that the door handle for the freezer broke off because it is held together with cheap plastic. The door handle is not fixed to the freezer panel. Instead, there is a cheap plastic mechanism that wriggles and gives, like a shock absorber. The cheap plastic broke off and now it's an ugly eyesore and it's hard to open the bottom freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets all our needs. It holds a lot of food, keeps everything cold, and allows us to easily find what we need. The design is very efficient and it looks great, too. The drawers and shelves are heavy duty, so we expect many years of service out of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Boonie. You couldn’t have picked a better refrigerator! I’m glad to see that we were able to exceed your expectations and that the unit did not let you down! If you ever have any questions or concerns, please feel free to contact us via Facebook Messenger: http://m.me/samsungsupport Twitter: https://bit.ly/2pTYDc7 LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- SAMSUNG
      ^Gaby Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lots of room, and flexible shelves. Easy to keep clean inside and out, as the doors are not textured.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space, way more than most, like the door shelves, bottom freezer is new to us but we prefer it to top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product overall with efficient space layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a good space design, with easy access in both the french door freezer area and in the upper cooled space. I like the deli tray drawer for lots of smaller items that are then easy to organize and see side by side rather than stacking on upper shelves. The upper fold-back shelf to accommodate tall bottles and milk cartons is useful. Overall this model is very quiet while cooling, except for the irregular noise of the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Overall Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice and fits exactly in the space intended. I really like the water dispenser inside the unit, rather than in the door, which frees up more space for shelving inside the unit, as well as makes the front look much cleaner. Only complaints so far are: (1) the left-hand door assist hinge (not the main hinge but the one that allows it to close smoothly) literally burst into pieces and flew off when I opened the door about 5 months after the BestBuy techs' installation, so I had to order a new one from Samsung; and (2) it's only a slight exaggeration to say that the water filter is just about physically impossible to replace -- I've never owned anything where I had to turn off the water to the unit just to be able to get the old filter out. Neither are huge issues, just oddities that many other customers on Samsung's support forums seem to have noticed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a side by side that I've had for 13 years to this French door and what a difference in the space!!! Both had the same square feet, but I can fit almost everything I had in my old fridge in the doors alone. And the freezer is bigger than it looks as well. One warning, it was very loud for the first 24 hours, but after it cooled down, it has been pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 5 out of 5 stars

    Very good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator met all of our requirements. We particularly like the inside water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wonderful fridge with good looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a good buy. Price point was just right and the features are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice refrigerator and lots of space..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator has a lot of space. When the doors are open for a long time it beeps.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser, Spacious

    Rated 5 out of 5 stars

    Nice size and lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is roomy, I love it. I like that the water dispenser is on the inside of the fridge along with the filter with is right when you open up the door. My old fridge filter was on the bottom of the fridge hard to get too.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great size refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, I like the interior water dispenser, no more messy external water trays. It doesn't stick out to far from the cabinet. The only complaint I would say is the mechanical mechanism that refills the water and ice is a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser

    Rated 4 out of 5 stars

    Clean lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frige works great and looks nice. Ice and water on inside makes the appliance look clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Has a lot of shelf and door space. Freezer is deep and can store larger packages

    I would recommend this to a friend
  • Pros mentioned:
    Internal water dispenser, Spacious

    Rated 5 out of 5 stars

    It's amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge it works like a dream I don't know what people are saying about noise ours is quiet and amazing I love the water dispenser inside and the ice maker is incredible there is so much room in this fridge I would give it more than 5 Stars Way to go Samsung !

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    seems to be working fine but it does make loud sou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance seems to be working just fine though it makes loud sounds & it sounds like the motor kicks on

    I would recommend this to a friend