Customer Ratings & Reviews
- Model:
- RF261BEAESP
- |
- SKU:
- 5975001
Customer reviews
Rating 4.5 out of 5 stars with 4550 reviews
(4,550 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Love the digital controls and lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my current fridge in a hurry to keep from losing lots of food. Researched several brands and models and thought this was the one I wanted. Turns out this one was on sale at Best Buy for a very reasonable price. The unit is very attractive and has practical shelf adjustments. I love the digital lighting in the two interior compartments and the prominent digital temp.display at the top. It is fairly quiet and only heard when the fan starts up.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
great unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit during a sale so I got a good price and had a couple concerns after reading reviews. Since taking delivery unit looks great, meat and vegetables stay fresh much longer using the drawers and unit is extremely quiet, some talked about a bang and/or loud ice maker, but I have had no such noises coming from mine. Storage space is a huge plus also.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Noise
Rated 3 out of 5 stars
Good spacious unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit holds temperature well. Plenty of space for everything. Internal water and ice allows more shelf space. It is loud and makes strange noises. Do not know if something is broken or not working. Never heard a unit make those sounds before. Easy to access freezer.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello MojoPowers,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator being loud and making strange noises. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144224905.
-Noraina
- Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It very spacious and look very nice , love the Wather dispenser on the inside
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend Rated 5 out of 5 stars
It’s everything I wanted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is so big inside. Perfect for the Holidays when you make so much food and you’re not sure where you’re going to put it all. It’s exactly what I hoped it would be.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m really pleased with this French door fridge freezer. Only had it a short while and I really like the design it makes sense for our use to have the fridge across the top half and in the bottom I can see into the freezer and what we have better. The hidden water dispenser is good too, leaving a plain sleek outside door easier to clean. Everything seems solid quality wise and it runs very quietly.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
It brighten up the kitchen with this large unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a lot of room in the inside. It also has a lot of compartments that is nice to have when you have a lot of small items that has to be stored in the refrigerator. I purchased this unit because my other one quit working and after reading the reviews online I went inside the store it look at it and right away I saw what the customers were talking about. To make a long story short I'm very satisfied with my new Samsung refrigerator.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser, Spacious
Rated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refridgerator is very roomy. Looks great in our kitchen. Like the internal water dispenser
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Secondary Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an additional refrigerator but didn’t need an ice maker or water line. I already was happy with are other Samsung Flex Refrigerator I had and this was a great addition.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very NiCe Frig - Great Value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this frig. for several rental units. I think this frig. looks great and is a great value for the purchase price. Yes - I have & would purchase this frig again.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Will not byu it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very loud, water leak from inside when you want take glass a water. do not waste the money on this one.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alexander,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. We apologize for the inconvenience since there's leakage inside when you are trying to get water and create a loud sound on the Refrigerator. I understand that this experience is not ideal.
To help you with this, I will provide you with a link that indicates the steps if you are experiencing leaks from the autofill water pitcher.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01206863/.
Also, you can check this link if there's a leakage on the Refrigerator, water filter, and dispenser.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/.
Here's another related link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser.
Regarding the noise coming from your Refrigerator, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
Lastly, you can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144319225
^Rainly
Rated 4 out of 5 stars
Samsung french door refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge. The only thing bad is when the ice tray is full and you open the drawer a piece of ice or two falls out of the tray into the back of the freezer
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes Like the space to use with large meals Also having water inside is better than on outside of door
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Great refrigerator: spacious, well-organized.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this refrigerator. I had heard it was noisy but have not found it so. Very spacious, easy to manage all of the setup, ergonomically friendly. Only pet peeves are that the doors require a bit of a push to close (though there is a warning sound if left open). The water flow from the inside dispenser is slow, though that may be my water pressure. Love it mostly!
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Internal water dispenser, Spacious
Rated 5 out of 5 stars
Great quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great. It has lots of space and having the water dispenser is a must.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Noise
Rated 4 out of 5 stars
Big refrigerator for the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No big complaints. It does make some loud noises, probably the ice maker. Looks good, lots of room.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
So much room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a family of 7, a small fridge just isn’t going to cut it especially with a tight budget. We did lots of research so we got more “bang for our buck,” and this fridge didn’t Disappoint. It has so much more room then i thought and it comes with an ice dispenser and water thing. The only complaint i have about this item is that the ice is VERY slow and holder is not very big
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is delighted to hear that this fridge is meeting all the needs of your large family. Thank you for taking the time to share your experience with us. ^Lo
- Pros mentioned:Internal water dispenser
Rated 5 out of 5 stars
Simple elegance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all!!! We’ve had this refrigerator for just over a month and we absolutely love the look and performance. Delivery crew was very courteous and professional. Samsung has been a brand used in this household for many years and this is our 1st major appliance. I’m sure it will last and perform as well as our tv’s and other Samsung electronics.
This review is from Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, this thing is huge, so if you have an older house, be careful...the installers almost had to give up getting it into the kitchen. My favorite feature is probably the thermometers with the digital readouts that display on the top when you open the doors, and it is easy to adjust the temperature...a leap from old designs. Because of it being a bottom freezer unit, I will no longer have to squat so low to get at things on the bottom shelf, which risks not being able to get up again :-) A lot of room, but like most side by sides lacks space for tall things like the 2L soda bottles that my wife is partial to. Complaints: The doors won't close by themselves all the way. They get to the latch and get stuck there, one has to push it shut. This is my first side by side unit, so that may be normal, who knows? It does take some effort to open/shut the freezer since one is sliding a few pounds of food around when doing it, but I don't know a way around that unless you had a power-assisted door, which would seem silly. Other than that it seems quite nice. All in all, a nice unit, though after 3 weeks I can't speak to the reliability of it, though the 10 year warranty is nice.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:SpaciousCons mentioned:Noise
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has tons of space. Only downside is that it's loud and makes a lot of popping sounds.
This review is from Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friend

